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ZTE Imperial™ MAX

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SKU: Z963U
Model Name: Z963U


The ZTE Imperial™ MAX - where premium design and intuitive features come together seamlessly. The 6" Full HD screen displays all your content - email, web browsing, photos, videos - in its best light.

- Dual rear-facing (13MP+2MP) cameras + 5MP wide angle front-facing camera
- Long-lasting 3,480 mAh battery
- Octa-Core Processor
- LTE Enabled
- Independent Hi-Fi Audio Chipset
- Andriod 5.1 (Lollipop)
- USB Type C (reversible-plug connector)
Type Smartphone
Form Factor Candy Bar
Height 6.49 in
Width 3.26 in
Depth 0.34 in
Weight 6.41 oz
Certification No
Physical Size 165 × 83 × 8.8
Resolution: Width 1920
Resolution: Height 1080
OS Android 5.1.1 (Lollipop)
Main Resolution 13MP
Camera Features 2MP REAR
Video Capture FHD (1080P)
Front-Facing Resolution 5MP
CPU Snapdragon 615 Processor, Otca-Core
Capacity 3400mAh
Talk Time* Up to 26 hrs
Standby Time* Up to 17days
Internal 2GB RAM/16GB ROM
Expandable 128 GB
Frequencies 4G LTE™(Bands 2/4/5/12/13/17/25), CDMA1xDoRa Cell(BC0/BC1)
Bluetooth 4.1
Wi-Fi 802.11 b/g/n
Mobile Hotspot Yes
GPS Internal GPS Antenna
USB Yes
Headset Jack 3.5mm
FOTA No
Audio Format High Fidelity Audio, 3.5 mm headset, 2-mic noise suppression
Video Format mp4, 3gp, ts, webm, mkv, 3gp2
Hearing Aid Compliance M4/T3
Text Telephone (TTY) Compatibility Yes

Customer Reviews

5 Item(s)

per page
Terrible design Review by Joyce
Product
I hate this phone!! The on/off and volume buttons are exactly where you put your hand when you pick it up. Also, it just changes settings for no apparent reason. (Posted on 7/2/2018)
It's okay Review by Tytiana
Product
I like the phone. I had for almost 4 mouths. But when I first got the same day it started messing up when I powered it on to get to the locksreen. I called my mobile can't people and they said the only way to fix it was to reset it and was not about to delete my pictures and stuff. Something else I don't like about the phone is that you can't have a different picture for the home screen and the locksreen. Other then those thing it's a nice phone. I really love the size of the phone also. (Posted on 10/15/2016)
Good phone but one problem Review by Joshua
Product
I had the phone for a couple months now and I love it. But one problem. How do I get the second camera on the back to work. Or is it just there to be there? I can't figure it out (Posted on 9/9/2016)
Absolutely love this phone! Review by Christopher
Product
Purchased the Straight Talk ZTE Max Duo LTE .. ( Z963VL )
First off the phone does get good signal. I am using the CDMA version which is compatible with Verizon Networks in the USA and it work really well. The 6" screen is really really nice, kinda like the Nexus 6. I wish it had front facing speakers, though I know it would have been a lot more expensive of a phone. My only real concern with the phone was that there are two different versions sold for the United States. (3 if you want to count the international version) One for the GSM carriers (T-mobile and At&t) and one for the CDMA carriers. (Verizon and Sprint) Though both of these phones are sold through Straight Talk. Just wish there was one phone that supported all the carriers. That way I could use it on At&t as well. The phone does support USB C fast charging, however it does not come with a fast charger. I discovered this after using a LG Fast Charger with the phone for a few weeks and then one day plugged in the regular charger and notice appeared on the screen directing me to use the fast charger to charge faster. So I did! Great Phone, Great Price, Excellent Screen Size, call reception and signal is great. For the guy who left a one star review for no cell phone signal, I think that was pretty lame because you did not say if your phone was international, GSM or CDMA.. Nor did he speak of the cell carrier he used or where he used it. I am in New York on straight talk and the phone works great. Oh and the dual cameras are pretty cool as well. If ZTE keeps making the phones with 6" screens my next phone will be ZTE as well!
Thanks. (Posted on 6/29/2016)
wont purchase another zte device. Review by jacob
Product
i have just bought the zte imperial max brand new for 230$ it will not aquire any phone signal nore let me get passed google account verification it will not let me access my device. worst device. i do not suggest it. (Posted on 6/27/2016)

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Support Overview

Check out the latest support materials here for your device.

Download user manuals, read FAQs, and upgrade your device's software.

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    Manuals

    ZTE Imperial™MAX User Manual (English - PDF - 1.36MB)

    Download


    ZTE Imperial Quick Start Guide (English - PDF - 1.36MB)

    Download


    Software Updates

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    Software update description here.

    Download Software Update Name and Version

    Contact Support

    If you have questions about how to use ZTE mobile devices or your device needs repair services, please contact our services hotline or email for more information.

    Service Hotline: 877-817-1759
    Hotline Hours: Monday-Sunday 8am - 9pm (CST)
    Live Chat
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