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Boost Max™

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SKU: boost-max
Model Name: N9520

This smartphone gives you maximum screen size for a superior experience. The Boost MAX boasts a 5.7-inch HD IPS Display with Corning® Gorilla® Glass, Dolby Digital® Plus sound, 4G LTE and Android™ 4.1. Take your mobile phone experience to the MAX.
This smartphone gives you maximum screen size for a superior experience. The Boost MAX boasts a 5.7-inch HD IPS Display with Corning® Gorilla® Glass, Dolby Digital® Plus sound, 4G LTE and Android™ 4.1. Take your mobile phone experience to the MAX.
Type Smartphone
Form Factor Candy Bar
Height 6.5"
Width 3.25"
Depth 0.4"
Weight 6.87 oz.
Color Black/Silver
Physical Size 5.7"
Resolution: Width 720
Resolution: Height 1280
Technology LCD
Display Gorilla Glass® from Corning
OS Android 4.1.2 (Jelly Bean)
Main Resolution 8MP
Camera Features Autofocus & LED Flash
Video Capture 720p
Front-Facing Resolution 1MP
CPU 1.2GHz Dual-Core Qualcomm MSM8930
Capacity 3200 mAh
Talk Time* Up to 16 hours
Wireless Charging Capable (with available accessory)
Internal 1GB RAM + 8GB ROM  
Expandable support up to 64GB MicroSDXC™ card
Frequencies LTE Band 25 - CDMA1xA-DOrA BC1/BC10x
Bluetooth 4.0+LE
Wi-Fi 802.11 b/g/n 2.4GHz & 5GHz
Mobile Hotspot Yes
Headset Jack 3.5mm
Sound Technology Dolby Digital Plus
Hearing Aid Compliance M4/T4
Text Telephone (TTY) Compatibility Yes

Customer Reviews

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Defective Product and ZTE Knows it Review by Niesha
I purchased my ZTE Max in 02/2016. Within a week, I could not receive text messages, play music, my screen would black out at random just to name a few issues. The retailer exchange the phone and it was downhill from there. My phone would not ring, would not dial out, kept freezing and eventually powered off after I ended a phone call and never turned back on. All of this was within the 15 days. NO ONE has the desire to refund me and although ZTE gave the impression that they cared, after emailing them for months they stopped replying and when I decided to try getting a refund through live chat, they had me send previous emails over and over again just to tell me all they can do is offer repair!!! Or see if my current carrier (because I left Boost) will provide me with a ZTE to compensate me as if this is their problem. There is no way this company will survive with the service they have displayed!! I will NEVER purchase a ZTE from any provider ever again and I will talk anyone who will listen out of letting ZTE rob them of their money as well. (Posted on 1/12/2017)
Terrible customer srv info Review by Dani
Also I was emailed and given a number to call and told that if I did the sd carc upgrade package my phone would perform better..Not in fact true if it gives an error code oh maybe if the phone actually used the sd card.. (Posted on 11/13/2015)
I use to enjoy Review by Dani
Not quite sure if the phone got worse after being updated I've had at least 2-3 of the same phones and all had problems and customer service sucks when your carries has done all they can. I've had this phone less than a year..nothind stores on the SD card this crappy sd card zip upgrade sucks and doesn't do anything to help keeps saying error status 7!! Sorry i spent the money I did $199.00 might as well bought tissue paper. Might give back 5 stars when i get text messages on time, no unfortunately messaging has stopped every time I try to make a correction. Just a dissatisfied cell phone owner. (Posted on 11/13/2015)
Phone won't let me use my SD card Review by Andrew
I don't receive texts for days unless I restart my phone. I can't save anything to my external SD card. It reads it under storage but it won't let me use it. (Posted on 9/24/2015)
Good phone but many problems Review by Damon

For the past several months I've had problems with the ZTE max. I contacted you guys twice about not being able to receive phone calls and receiving text messages 4-5 days late. Please send me the shipping information so I can ship this phone to you , and you can replace it or repair it. It is still under warranty. All the problems have been well documented with boost mobile. (Posted on 9/22/2015)
problem with my zte boost max Review by mario
Please tell what happen with my phone that turn off twice a day just suddenly. I have to press the turn on bottom to get it back that is so annoying... Please help me up. (Posted on 9/12/2015)
The Download is Hiding Review by Celulap
Well the download is hiding (Posted on 8/26/2015)
not really a bad phone Review by Jackie
i have that zte max by boost an it shut off an i have to hold the power button down just to power it back up again has anyone else experience this problem (Posted on 8/24/2015)
ZERO STARS!! 3 phones "returned" and all same problem See my other review from 3/24/2015 Review by Brian
I tried for the last time. Honestly .. I'm tired.. This was the third phone!! A customer focused business would offer refunds. This company has lost its customer focus!! Theysaid the last phone was REPAIRED. This latest phone which I got today 5/21/2015 was supposed to be a new phone. Well guess what?? ALL THE SAME PROBLEMS!! Plus now intermittently the "new phone" says there is no sim card. Do they even test anything?
ZTE should change
there slogan to from
ZTE.. Tomorrow never waits.. to

ZTE... THE CUSTOMER ALWAYS WAITS!!! (Posted on 5/21/2015)
love it Review by cj
i love the screen the camera sound is good im happy with it (Posted on 5/11/2015)

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Write Your Own Review

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Support Overview

Check out the latest support materials here for your device.

Download user manuals, read FAQs, and upgrade your device's software.


Boost Max User Manual (English - PDF - 3.59MB)


Boost Max User Manual (Spanish - PDF - 3.63MB)


Boost Max Quick Start Guide (English - PDF - 6.35MB)


Software Updates

Boost Max SD Card Upgrade Instructions (English - PDF - 155KB)


Boost Max SD Card Upgrade Package (ZIP - 528MB)


Contact Support

If you have questions about how to use ZTE mobile devices or your device needs repair services, please contact our services hotline or email for more information.

Service Hotline: 877-817-1759
Hotline Hours: Monday-Sunday 8am - 9pm (CST)
Live Chat
Email ZTE