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ZTE Blade™ X

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SKU: Z965
Model Name: Z965

The ZTE Blade™ X provides advanced features and tools that go beyond expectations, offering extraordinary value. With a quad-core processor, Android™ 7.1.1 (Nougat) OS, 3,000 mAh battery, and 4G LTE™ network, the Blade X works just as hard as you do. Enjoy entertainment on the 5.5" HD display with customizable Dolby Audio™ sound, and experience convenient, personalized security with Smart Lock and the fingerprint sensor. Plus, ZTE Lock Screen regularly refreshes your lock screen’s look with new, vibrant wallpapers.
Type Smartphone
Form Factor Candy Bar
Height 6.14"
Width 3.05"
Depth 0.35"
Weight 5.52 oz.
Color Black
Physical Size 5.5"
Resolution: Width 720
Resolution: Height 1080
Technology TFT HD
OS Android 7.1.1 (Nougat)
Main Resolution 13MP
Camera Features LED Flash
Video Capture 1080p
Front-Facing Resolution 5MP
CPU Qualcomm MSM8917 1.4 GHz Quad-core
Capacity 3000 mAh (non-removable)
Talk Time* Up to 23.1 hours
Standby Time* Up to 31.8 days
Internal 2GB RAM + 16GB ROM
Expandable microSDXC support up to 2TB
Frequencies LTE Bands 2,4, 5,12 - UMTS/ HSPA/ HSPA+ 1900, 1800, 850 - GSM/ GPRS/ EDGE 850/900/1800/1900
Bluetooth 4.2
Wi-Fi 802.11 b/g/n
GPS Available
USB Type-C with Qualcomm® Quick Charge™ 1.0
Headset Jack 3.5mm
Sound Technology Dolby Audio
Sensors Fingerprint Reader
Hearing Aid Compliance M3/T3
Text Telephone (TTY) Compatibility Yes

Customer Reviews

6 Item(s)

per page
Gambled and lost Review by Matt
I bought this phone in store after the clerk told me this was the better of the 2 phones i was looking at. Well he lied. Theres so many preinstalled apps that i would never use which takes up so much space. You cant hardly DL any apps unless you put in an sd card. Also, this phone drops calls EVERY time i talk to someone. I know its not the service because its done it when i had full bars. I asked a different clerk about it and he told me its a software issue and the hasnt been an update released to resolve the issue. Seriously! I would NOT recommend this phone whatsoever. (Posted on 12/30/2018)
480p not 1080p Review by Roberta
And a follow up to other reviews, no garbage downloaded. Only preinstalled garbage already pre installed to this phone. Deleting any of the preinstalled apps requires a reinstall. Camera and Video quality is poor as well. (Posted on 11/29/2018)
Biggest Purchase Regret Review by Roberta
Do not fall for the "hype" or bogusly fake awesome reviews. Left MetroPcs due to Garbage phones and Service. Now leaving this huge hunk of junk and Cricket too. Purchased Fri 11/23/18 at 430 pm. Today is Thurs 11/29/18. Will aytempt to return tomorrow. 7 day refund or exchange. Read that no refund or exchange for a lot of customer's within 7 day period.
Purchase the better quality products. First time ZTE purchase and usage and will never do so again. Biggest waste of space. Don't buy it. Just a Paper weight. Powers on and off all the time on it's own, takes over 20 min to send a message, Battery drained from 100 to 0 1 hour after purchase. And nothing but the pre installed garbage liaded in the phone. Phone overheats after only a bare 5 minutes of talking if lucky enough to make a call. Dolby audio sucks. Overly hyped garbage. WiFi just randomly turns on and off. And then there's the ultimate forced Software update which froze up phone for over 2 hours. 90% battery when forced update commenced and finally when the garbage device powered back on was at 35% have to keep charger handy. And never ever gets over 2 bars for signal. Do not purchase this phone. Was suckered. Never again. No ZTE ever again for our family. And hope we don't experience an Emergency as these hunks of junk will prevent help. (Posted on 11/29/2018)
Fantastic Phone! Review by Michael Angle
Im going to go ahead and shatter the negative review just prior to this: The phone is great! You can see from the apps the guy claimed would not run that he just downloads alot of random apk files and probably fucked his shit up.... Awesome phone 4R (Posted on 9/4/2018)
Excellent Review by Mike C
I hesitantly made the choice to switch from an iPhone to the Blade X and I haven't looked back.

The battery life puts the iPhone to shame and setup was a breeze. Apps download and install without a care and it is just the best phone I've had in a long time! (Posted on 3/3/2018)
Disappointed Review by Ronee
I switched to the ZTE brands because I liked their style if phone's , but since I purchased my ZTE BLADE I'm seriously considering another brand .. this has been one of the worst phones I've owned.. I don't usually write reviews but this phone has been a joke since day one ... If it's not shutting itself off it's freezing up or it won't open a app , I've sent many many feedbacks to apps like Facebook , games apps , Google , Showbox etc.... It's ridiculous when you spend as much money as you do on a phone and the carrier tells you there's nothing they can do or can't do anything for you ... (Posted on 1/16/2018)

6 Item(s)

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Support Overview

Check out the latest support materials here for your device.

Download user manuals, read FAQs, and upgrade your device's software.

Need Warranty Support?

For warranty support of your Cricket device, please contact Cricket directly at:

1-800-CRICKET (274-2538) or 611 from your phone

or go to




ZTE Blade X User Guide (English - PDF - 4.49MB)


ZTE Blade X User Guide (Spanish - PDF - 4.55MB)


Contact Support

If you have questions about how to use ZTE mobile devices or your device needs repair services, please contact our services hotline or email for more information.

Service Hotline: 877-817-1759
Hotline Hours: Monday-Sunday 8am - 9pm (CST)
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