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AT&T Z331

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SKU: Z331
The AT&T Z331 is an entry level flip phone device that supports the att.net Opera Mini Browser. As such, content should be optimized for a smaller screen and Opera Mini. It has a full color display and features the att.net browser and handles XHTML and wCSS well. WAP content should be handled similarly other att.net handsets.
The AT&T Z331 is an entry level flip phone device that supports the att.net Opera Mini Browser. As such, content should be optimized for a smaller screen and Opera Mini. It has a full color display and features the att.net browser and handles XHTML and wCSS well. WAP content should be handled similarly other att.net handsets.
Type Feature Phone
Form Factor Clam Shell
Weight 3.17oz
Color Black
Physical Size 2.4”
Resolution: Height 320
Resolution: Width 240
Technology 262K TFT Color Display
Display Ext: Display 1.1” 96 x 96 pixel
Main Resolution 3.0MP
Camera Features Digital Camera
Capacity 900mAh
Talk Time* Up to 6 hours
Standby Time* Up to 210 hours
Internal 140 MB
Expandable MicroSD memory card
Frequencies HSDPA/UMTS bands 2100/1900/850 MHz; GSM bands 1900/1800/900/850 MHz; GPRS EDGE Class 10
Data Speed HSDPA 3.6Mbps
Bluetooth 2.0
USB Yes
Headset Jack No
Hearing Aid Compliance M3/T4

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Support Overview

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    General

    How to make a Voice Call

    1. In standby mode, enter a phone number.
    2. Press the Send Key to call the number.

    How to use the Address Book

    1. From idle mode, select Menu > Address Book.
    2. Highlight a contact and press the Send Key to call the contact.

    The Introduction of the Call Options

    During a call, you can press the Left Soft Key for more options. The options vary depending on the functions you are currently using. Hold/Unhold: Put the current call on hold or retrieve the call. End call: End the current call. Record: Record the current call. Press the OK Key to stop recording. DTMF off/on: Enable or disable the sending of the DTMF tones. Message: Switch to the Messaging menu during a call. Contacts: Switch to the Address Book menu during a call. Browser: Browse the Internet during a call.

    How to receive Calls

    When a voice call comes in, press the Send Key to answer the call. Press the OK Key to answer the call with the speaker phone on. Tip: If you have connected a headset to the phone, you can press the button on the headset to answer the call.

    How to enter the Call History

    From idle mode, press the Send Key to check the All calls log.

    How to add Contacts

    You can store contacts with a variety of phone and fax numbers and additional address details. The phone can store up to 500 items. The capacity of the phone book on your SIM card depends on the type of SIM card provided by your service provider. The saved location is identified by the icon shown before the contacts.
    1. Select Menu > Address Book > Left Soft Key [Options] > Add New Contact, and press the OK Key [Select].
    2. Enter the information of contact, such as name, number, and so on.
    3. Press the Left Soft Key [Save] to save the new contact.

    What about AT&T Address Book and how to activate it?

    AT&T Address Book automatically synchronizes your contacts between your phone and online address book. This means that you can easily restore contact information if you ever upgrade, damage, or lose your phone. To Activate AT&T Address Book: Follow the prompts that are shown the first time you open the address book on your phone, or manually activate from your contact list via Options > Settings > AT&T Address Book. Manage Your Contacts Online: Visit http://att.com/addressbook
    1. Add or edit contacts
    2. Import contacts from other address books
    3. Add contacts from Yellowpages.com
    4. Find maps and directions for contacts
    5. Send text messages to contacts or groups

    How to search Contacts

    1. Select Menu > Address Book to view all the contacts on your phone.
    2. Enter a letter, and then the phone will show all the contacts starting with such a letter.
    Eg: To search “John”, press the 5 Key once for ‘j’. All names starting with ‘J’ or ‘j’ are displayed.
    1. Refine the search by entering a subsequent letter that can occur anywhere in the name.
    Eg: ‘Jn’ will find ‘John’ and ‘Julian’, but not ‘James’.

    How to set Speed Dial

    1. In standby mode, press Menu > Address Book.
    2. Use the Navigation Keys to select a contact, press the Left Soft Key [Options] and select Set as speed dial.
    3. Press the Up Key or Down Key to select an empty slot.
    4. Press the OK Key [Assign] to finish.
    5. Press the Right Soft Key [Back] to return to the previous menu. Or press the End Key to return to the idle screen.

    How to make a Speed Dial

    1. In standby mode, press and hold the corresponding number key (2 to 9) in the speed dial list to make the call.
    2. Press the End Key to end the call.
    Note: The 1 Key is reserved for the Voicemail service.

    The introduction of Address Book Entry Options

    1. From idle mode, select Menu > Address Book.
    2. Scroll to the desired contact and press the Left Soft Key for more options:
    Call: Call the highlighted contact. Add new contact: Create a new contact. Send message: Send SMS or MMS messages to this contact. Edit contact: Edit this contact information. Delete contact: Delete this contact. Share contact info: Send this contact as a business card via MMS message. Add to: Add this contact to a group: Family, Friends, or Work. Add new group: Create a new group. Set as speed dial: Set speed dial for this contact. Settings: a)  AT&T Address Book: Access the AT&T service to synchronize your contacts between your phone and online address book. b)  SIM management: Copy contacts to or from the SIM card, or delete contacts from the SIM card. c)  Delete multiple: Delete a batch of contacts. d)  Speed dial: View and edit the speed dials list. e)  Name Display: Choose the way how name is displayed, which can be First & Last or Last & First. f)   Contact list: Choose to Display all, Contacts, or Yellow Cards only. g)  About: View the information of your AT&T address book.

    What types of messages does Z331 have?

    Your phone provides the following message types:
    1. Text Messages(SMS)
    2. Multimedia (Picture)Messages(MMS)
    3. Instant Messages(IMs)
    The Short Message Service (SMS) lets you send and receive text messages to and from other mobile phones and email addresses. To use this feature, you may need to subscribe to your service provider’s message service. The Multimedia Messaging Service (MMS) lets you send and receive multimedia messages (such as picture messages) to and from other mobile phones and email addresses. To use this feature, you may need to subscribe to your service provider’s multimedia message service. The AT&T Instant Messaging lets you chat in real time using your favorite instant messaging provider, such as AIM, Yahoo! Messenger, or Windows Live Messenger.

    How to send a New SMS Message

    1. Select Menu > Messages > Messages > New message > Text message, and press the OK Key [Select].
    2. Enter the recipient(s) party’s number. (Or Press the OK Key [Contacts] to choose the recipient(s) from Directory.)
    3. Press the Down Key twice to the text field.
    4. Edit the message.
    Select Left Soft Key > Templates/My words to insert pre-set message or my words.
    1. Press the OK Key [Send] to send the message.

    How to send a New MMS Message

    1. Select Menu > Messages > Messages > New message > Multimedia message, and press the OK Key [Select].
    2. Enter the recipient’s number. Or press the OK Key [Contacts] to choose the recipient(s).
    3. Press the Down Key twice to access the Title field.
    4. Enter the title of your MMS message.
    5. Press the Down Key to the text field.
    6. Edit the message. Press the OK Key [Insert] to insert the image, audio, or video.
    7. Press the Left Soft Key [Options] and select Send to send your message.

    How to view a Message

    Themessageenvelope icon will appear on the information bar to identify you that you have received a new message.Press the OK Key twice to view the message. Or from idle mode, select Menu > Messaging > Inbox to check your messages.

    How to set the Voice Mail

    From idle mode, select Menu > Messaging > Settings > Voicemail number to check the voicemail number. Your voicemail phone number is preset by your service provider. You do not need to set it manually.

    How to receive a Voice Mail

    When the system sends you a message notifying you that there is a new voicemail, from idle mode, hold the 1 Key to access the voicemail service.

    The introduction of the Message Folders

    1. The Inbox folder contains all of your received messages. In this folder you can view your received messages and reply to them or forward messages to another recipient.
    2. The Outbox folder contains all messages that were not sent during the last attempt. In this folder you can edit or resend your messages.
    3. The Sent folder contains messages that were sent successfully. From this folder you can edit or forward messages to another recipient.
    4. The Drafts folder contains drafts and unfinished messages. In this folder you can complete or resend your messages.
    Notes:
    1. Youcannot receive new messages ifthe message memory is full.
    2. Thetotalamount ofspace available for saving messages is determined by the space available on the phone and SIM card.

    The introduction of the Message Options

    While viewing the contents of the Inbox, press the Left Soft Key to access the following options, which apply to the highlighted text message:
    1. Reply: Reply to the message.
    2. Call Sender: Call back the originator of the message.
    3. Save number: Save the originator’s number to your Address Book.
    4. Delete: Delete this message.
    5. Lock/Unlock: When the message is locked, you will not be able to delete it.
    6. Forward: Forward this message.
    7. Sort: Select to sort the messages by time or read/unread.

    The introduction of the Message Settings

    From idle mode, select Menu > Messaging > Settings to change the MMS/SMS/ Templates settings.
    1. MMS Settings (Multi. msg. setting)
    Retrieval Settings: You have two choices: ①.Automatic: Retrieve the new multimedia message automatically without selecting the notification message and receiving. ②.Manual: Retrieve the new multimedia message manually.
    1. Time per page: Set the play time of each page.
    2. Anonymous Msg.: You can choose to accept or refuse anonymous messages.
    3. Connections: Please consult the service operator for detailed information.
    4. PUSH Message: You can accept or reject PUSH messages.
    5. SMS Settings (Text msg. setting)
    6. SMS center number: Service center number given to you by your service provider.
    7. Template Setting(The phone has 10 templates for SMS/MMS, and you can edit them.)

    How to use the Message Templates

    1. From idle mode, select Menu > Messaging > Create message.
    2. Move to the Text field and select Options > Template.
    3. Select a template and press the OK Key to insert the template.

    How to Use the Instant Messaging functions

    The ATT instant messaging service can enable you to chat in real time using your favorite instant messaging provider, such as AIM, Yahoo! Messenger, or Windows Live Messenger. By using this service, you can stay connected with your wireless phone. About operation:
    1. In standby mode, select Menu > Email&IM > IM or Menu > Messaging > IM.
    2. Select the name of your instant messaging provider, and then press OK. The remaining steps will vary slightly for each provider (Eg. Windows Live Messenger).
    3. Select the screen e-mail domain field and choose your correct e-mail domain.
    4. Select the E-mail address field and enter your email address using the keypad.
    5. Select the password field and enter your password.
    6. Move down by using the Navigation Key and press the Sign In button to sign in to your messager account.
    7. After sign in, select the name of a contact who is currently online.
    8. Enter your message, and then press Send.

    How to Use the Mobile Email functions

    The mobile Email function could Carry your email inbox in your pocket! With Mobile Email 3.0*, you can access numerous providers, including AT&T, AOL, Yahoo!, Gmail™, AIM, and Windows Live™.
    1. In standby mode, select Menu > Messaging > Mobile Email or Menu > Email&IM > Mobile Email.
    2. Select the name of your email provider. The steps that follow will vary depending on your provider.
    3. When you select Other Providers, you may be asked to accept terms of service and/or to select your email domain. Follow the on-screen instructions.
    4. Enter your email address and password (Yahoo! Mail for example).
    5. Press Sign In.
    6. After successful login, you will be able to view all the emails in your inbox. Select an email and press Read to read it; press Options for more operations.

    How to use the att.net Homepage?

    The att.net homepage features three tabs, which you can access by scrolling left or right with the Navigation Key:
    1. Web: enter a web address; search the Internet with Yahoo!®; use, add, or manage shortcuts; view social networks; find movie information and buy tickets; and access your account.
    2. Local: set your location, search locally, see maps and traffic, find movie showtimes, get local information, check the weather, and see local news updates.
    3. Popular: get the latest updates on news, finance, sports, entertainment, and more; use email, instant messaging, and social networking.

    How to visit a Website

    1. From the att.net homepage, press down on the Navigation Key to highlight the address bar and press the OK Key.
    2. Enter a web address and press the OK Key.
    3. To access a link on a website, scroll to it using the Navigation Key and press the OK Key.
    Mobile Web options:
    1. Home: return to the att.net homepage.
    2. Go to URL: enter a new web address.
    3. Go to Search: enter search terms.
    4. History: view your web browsing history.
    5. Go to Bookmarks: access your list of favorite sites.
    6. Add to Bookmarks: add a site to your list of favorites.
    7. Reload: reload the current page.
    8. Find in Page: search the page for a term.
    9. Settings: adjust browser settings.
    10. Help: find help and answers to frequently asked questions.
    11. Exit: exit the web browser.

    The introduction of the Alarm in Tools

    This feature allows you to set an alarm to ring at a specific time.
    1. From idle mode, select Menu > My Stuff > Tools > Alarm.
    2. Press the OK Key for Edit and configure the alarm as required using the Alarm Setup Screen:
    Alarm Time: Set as required Alarm Type: Daily, Workday, Weekly, Once Snooze: Off, 5, 10, 15, 30 minutes Ringtone: On/Off Ringtone Type: ATT tone.mid, select Edit to change Alarm Remark: Optional Tips:If the alarm time has passed, it cannot be saved. Even if the phone is turned off,the alarm will automatically turn the phone back on so that it can ring.

    The introduction of the Calendar

    With this feature, you can use the calendar, set appointments, and view events.
    1. From idle mode, select Menu > My Stuff > Tools > Calendar.
    2. Press the Left Soft Key for Options to access the following:
    a)   New: Add a meeting, memo, or anniversary. b)   Week view: View the schedule of the current week. c)   Go to date: Enter a date and view the scheduled events of that day. d)   Delete entry: You can choose to delete entries On this day, Before date, or All entries. e)   Settings: You can set the Calendar alarm tone, Default view, and Week starts on. f)    Memory Info: Shows the current memory usage.

    The introduction of the Calculator

    With this feature, you can use the phone as a calculator. The calculator provides the basic arithmetic functions; addition, subtraction, multiplication, and division.
    1. From idle mode, select Menu > My Stuff > Tools > Calculator.
    2. Enter the first number using the Number Keys.
    3. Enter the operation for your calculation by pressing up, down, left, or right on the Navigation Key.
    4. Enter the second number.
    5. Press the OK Key for Equal to view the result.
    Tips:Press the Clear & Back Key to clear digits and results. Press the* Key to toggle the number between positive and negative.Press the# Key to enter a decimal point.

    The introduction of the Tip Calculator

    With this feature, it will be easy to calculate the tip or determine how much each person should pay in your group.
    1. From idle mode, select Menu > My Stuff > Tools > Tip Calculator.
    2. Enter the total bill by using the Number Keys.
    3. Type the tip amount (in percentage) you would like to leave.
    4. If the cost is shared by more than one people, please enter the number of the people into the split field.
    5. At bottom of the calculator, the amount you need to pay will be displayed.

    The introduction of the Stopwatch

    With this feature, you can measure time and take split times or lap times, for example, in different sports.
    1. From idle mode, select Menu > My Stuff > Tools > Stopwatch.
    2. Select Start to start timing.
    3. Select Stop to stop the timing during the operation and view the duration of time.
    4. Select Contin. to continue timing.
    5. Select Reset to reset the stopwatch.

    The introduction of the World Time

    With this feature, you can check the current local time and date for major cities around the world.
    1. From idle mode, select Menu > My Stuff > Tools > World time.
    2. Press left or right on the Navigation Key to view the time of desired city.
    3. Press the OK Key to save the selected city time as the time setting on your phone.
    4. Press the Right Soft Key to exit

    The introduction of the Currency Conversion

    This feature allows you to convert foreign currency to domestic currency. From idle mode, select Menu > My Stuff > Tools > Currency conversion.
    1. Exchange rate: Enter a currency exchange rate.
    2. Foreign amount: Enter the amount of foreign currency to be converted.
    3. Local amount: The conversion result displays.
    Tips:Press the Left Soft Key to enter a decimal.

    The introduction of the recent calls

    With this feature, you can check the call log and call duration. From idle mode, select Menu > My Stuff > Tools > Recent Calls.
    1. Call log: You can check All calls, Missed calls, Received calls, and Dialed calls logs.
    2. Call Info: You can check the Last call duration and All calls duration. You can also clear all the call duration timers by pressing the OK Key for Clear. To reset the timers you will need to enter the phone’s lock code. The default lock code is 0000.
    Notes: All calls information can also be accessed by pressing the Send Key while in idle mode.

    How to use the Phone Settings

    From idle mode, select Menu > Settings > Phone. a)   Select Language to set the current display language. b)   Select Time and date to set the date, time, and time style. c)   Select Missed calls alert to enable or disable the notification for missed calls. Choose for the alert to repeat every 5 minutes, 10 minutes, 15 minutes, or 30 minutes. d)   Select Shortcut keys to assign a navigation key as a shortcut for a function, such as the calendar. e)   Select Own phone number to display your phone number in idle mode to remind you which SIM card you are using. f)    Select Download location to choose phone or memory card to save files while downloading. g)   Select TTY setting to enable the TTY function. Please refer to Accessibility > TTY Mode. h)   Select T-coil setting to enable you to hear the phone audio through a hearing aid with a telecoil. Please refer to Accessibility > HAC Mode. i)    Select Master Reset to reset the phone to the default factory settings. j)    Select Master Clear to clear all user data and reset the phone to the default factory settings.

    How to use the Calls Settings

    From idle mode, select Menu > Settings > Calls.
    1. Call forwarding
    Call forwarding allows you to divert your incoming calls to another phone number. Contact your service provider for more information and availability.
    1. Call Waiting
    If a call comes in when you are already on a call, you are notified with a call waiting tone. The phone shows the number/name of the waiting call. Contact your service provider for more information.
    1. Send My Number
    This function allows you to send or hide your phone number when making calls. You can also select Set by network. The network then chooses whether to show/hide the phone number. This function requires network support.
    1. Answer mode
    a)   Flip open: This function allows you to answer an incoming call by directly opening the flip, but without pressing the Send Key or OK Key. b)   Any key: This function allows you to answer an incoming call by pressing any key on the keypad, without limitation to the Send Key or OK Key.

    How to switch on/off the Flight Mode

    From idle mode, select Menu > Settings > Flight to switch on/off flight mode.

    How to use the TTY function

    Your handset is a TTY-compatible device. Simply connect the TTY equipment to the headset jack.
    1. From idle mode, select Menu > Settings > Phone > TTY setting.
    2. Select one of the following options and press the OK Key for Select.
    a)   Full: Users who cannot talk or hear may use this setting to send and receive text messages through TTY equipment. b)   Read & talk: Users who can talk, but cannot hear, may use this setting to talk through the phone and receive responses via text messages. c)   Write & hear: Users who can hear, but cannot talk, may use this setting to listen to the other party and respond via text messages. d)   Off: Users who can hear and speak may use this setting to disable TTY support.

    How to use the HAC (Hearing Aid Compatibility) Mode

    This phone supports HAC (Hearing Aid Compatibility) function. When you turn on the Hearing Aid Mode and use a hearing aid with a telecoil to answer the phone, it will help you hear more clearly while speaking on the phone. For more detailed information on HAC, please refer to Care and Maintenance > Turn on the HAC Setting.
    1. From idle mode, select Menu > Settings > Phone > T-coil setting.
    2. Select On or Off and press the OK Key for Select to confirm.
    Your Z331 has been tested for hearing aid device compatibility and has an M3/T4 rating.

    How to insert the SIM (Subscriber Identification Module) Card

    1. Hold the Power/End key to turn off the phone.
    2. Remove the back cover of your phone.
    3. Hold the SIM card with the metal contacts facing downward and the cut corner at the upper right. Insert the card into the card holder and push it until it clicks into position.
    4. Replace the cover on the back of your phone.
    Notes:
    1. You can obtain a SIM card from your service provider when you sign on as a subscriber.
    2. Do not bend or scratch your SIM card. Keep the card away from electricity and magnetism.
    3. Don’t touch the metal surface of the SIM card. Doing so could cause information on the card to be lost or destroyed.
    4. Disconnect the charger and other accessories from your phone and remove the battery before inserting and removing your SIM card

    How to remove the SIM Card

    1. Hold the Power/End key to turn off the phone.
    2. Remove the back cover of your phone.
    3. Gently remove the SIM card from the card holder.
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    Display

    How to use the Display Settings

    From idle mode, select Menu > Settings > Display. Select Wallpaper and select a photo saved in Pictures or Other files. This will be used as wallpaper, which is shown in idle mode. a)   Select Theme to switch between the default and green themes. b)   Select Backlight duration to adjust the backlight duration. c)   Select Main menu view to set the main menu to be displayed as List or Grid. d)   Select Brightness to adjust the screen brightness. e)   Select Keypad light to adjust how long the backlight for the keypad remains on. f)    Select Owner name to enter the owner name. This is displayed in idle mode. g)   Select Greeting to enter a text greeting to be shown on the display when the phone is turned on.
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    Sound

    How to adjust the Call Volume

    During a call, press the Volume Keys to adjust the earpiece or speaker volume.

    How to play an Individual Music File

    When you have audio files stored in your phone, you can create a playlist. This allows you to set the order in which the audio files are played. You can use the steps below to play a sound file.
    1. From idle mode, select Menu > My Stuff > Audio > My Audio.
    2. Highlight a sound file and press the OK Key to play it.

    How to use the Voice Recorder

    This function allows you to record a voice memo. You can also set the voice memo as a ringtone.
    1. From idle mode, select Menu > My Stuff > Tools > Voice recorder.
    2. Select Start to start recording your voice memo.
    3. Select Pause to pause the recording.
    4. Select Contin. to resume recording.
    5. Select Stop to stop recording.

    How to use the Sound Profile Set

    You can set and edit an appropriate profile depending on your current environment.
    1. From idle mode, select Menu > Settings > Sound Profiles.
    2. Select a profile and press the Left Soft Key for Edit.
    a)   Select Voice call ringtone to set the voice call ringtone. b)   Select Ring volume to set the volume of the ringtone. c)   Select Ring type to set the ring type. d)   Select Message tone to set the notification ringtone for an incoming message. e)   Select Keypad tone to enable or disable keypad tone. f)    Select Warning tone to turn the warning tone on or off. g)   Select Power on/off sound to turn on/off the sound that plays while powering on/off the phone. h)   Select Earpiece volume to set the volume in the earpiece.
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    Camera

    How to take a Photo

    Your phone has an integrated digital camera, which allows you to capture images.
    1. From idle mode, select Menu >My Stuff > Tools > Camera. Or from idle mode, press the Camera Key on the keyboard to start the camera
    2. Aim the camera lens at a subject.
    3. Press the OK Key to take the photo; press it again to save.

    How to View Pictures

    You can use the following method to view the photos:
    1. From idle mode, select Menu > My Stuff > Pictures > My pictures.
    2. Highlight a photo and press the OK Key for Open.

    How to record a Video

    You can use the video camera to record video clips.
    1. From idle mode, select Menu > My Stuff > Tools > Camera.
    2. Press right on the Navigation Key to switch to video camera mode.
    3. Press the OK Key to start recording.
    4. Press the OK Key to pause.
    5. Press the OK Key for Continue to resume recording.
    6. Press the Right Soft Key for Stop to stop recording.
    7. Press the OK Key for Save.

    How to play Videos

    You can use the following method to play a video.
    1. From idle mode, select Menu > My Stuff > Video > My Videos.
    2. Highlight a video and press the OK Key to play it.
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    Memory

    How to insert the Memory Card

    1. Hold the Power/End Key to power off the phone.
    2. Remove the back cover and battery.
    3. Push the cover of the memory card slot with designated direction and lift it up.
    4. Carefully place the memory card into the memory card slot and lock the cover as shown below.
    5. Reinsert the battery, replace the back cover, and turn the phone on.
    Notes:
    1. Your phone can support a memory card with the capacity up to 8 GB.
    2. The memory card gives your phone a very large memory capacity. This allows you to save multimedia data, including images, photos, MP3 audio files, and ringtones. You can also use this memory card to store other files.
    3. Only use approved memory cards for this device. Any use of unapproved memory cards might cause loss of data or damage to your phone.

    How to remove the Memory Card

    1. Hold the Power/End Key to power off the phone.
    2. Remove the back cover and battery.
    3. Push with the designated direction and lift the cover of the memory card slot.
    4. Carefully remove the memory card.
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    Battery

    How to install the battery

    1. Hold the Power/End key to turn off the phone.
    2. Remove the back cover of your phone.
    3. Carefully insert the battery with the contacts located against the metal springs.
    4. Push down the battery until it clicks into place.
    5. Replace the cover on the back of the phone.
    Notes:
    1. The phone automatically turns off if the battery power is too low.
    2. If you are not going to use the battery for a long time, remove it from the phone and store it in a cool dry place.
    3. Make sure the cover is lined up before pressing it into place. Do not force it. Doing so will damage the back cover.

    How to remove the battery

    1. Hold the Power/End key to turn off the phone.
    2. Remove the back cover of your phone.
    3. Lift the end of the battery near the bottom of the phone to remove it.

    How to Charge the Battery

    Your phone uses a rechargeable battery. When you first unpack the phone, the battery is not fully charged, but there might be enough power to turn on the phone. You can use the provided charger to charge the phone battery.
    1. Open the USB port cover.
    2. Insert the charger’s USB adapter into the USB port.
    3. Plug the charger into a standard AC wall outlet.
    4. When the battery is fully charged, unplug the charger and disconnect it from the phone.
    Notes:
    1. The phone automatically switches off if the battery power is too low.
    2. Makesure the charger’s connector is inserted correctly. Do not force the connector into the port.
    3. Thebattery will remain fully charged for 3 to 4 hours.
    4. Only use the charger provided by the original provider. Using an unapproved charger might be dangerous and violate the authorization and warranty rules of the phone.
    5. If the phone is used too often when the battery is low or not used for a long time, the screen may not display the charge indicator until the battery has been continuously charged for 10 to 40 minutes.
    6. To get the maximum performance out of your battery, it is recommended that you completely charge the battery before using the phone for the first time. A new battery’s full performance is only reached after three complete charge and discharge cycles have been finished.
    7. Charging is only possible within a temperature range of32°Fto113°F.
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    Connectivity

    How to enable the Bluetooth

    By default, Bluetooth is disabled on your phone. If you enable Bluetooth and turn off the phone, Bluetooth will be disabled. When you turn the phone on, Bluetooth will automatically be enabled.
    1. From idle mode, select Menu > Settings > Connections > Bluetooth.
    2. Set Bluetooth to On.
    3. Go down to Discoverable and set it to On.
    4. Go down to My Bluetooth Info and enter the phone name.
    5. Press the OK Key to save the settings.
    Notes:Set Discoverable to On to allow your phone to be found by other compatible devices.

    How to connect the device by Bluetooth?

    1. From idle mode, select Menu > Settings > Connections > Bluetooth > My devices.
    2. Press the OK Key [Search] to search for available Bluetooth devices.
    3. Highlight a device from the list and press the OK Key.
    4. To connect to the device, enter the passkey when prompted and press the Left Soft Key for Pair.
    There are two options for Bluetooth connection: ①.Automatic: Set another Bluetooth device that is connecting to your phone as an authorized device. ②.Always Ask: Set another Bluetooth device that is connecting to your phone as an unauthorized device that must ask before connecting. Tip:Some devices don’t connect to another Bluetooth device automatically. You need to highlight the device name in the My devices list and press the OK Key to connect with it.

    How to send data by Bluetooth

    Before sending data, please confirm the following two items: • Bluetooth function is enabled. • The paired device is visible, paired, and connected.
    1. Select your desired file, and select Left Soft Key [Options] > Send > Via Bluetooth.
    2. Select the aim device from the device list, and press the OK Key to send.

    How to receive data by Bluetooth

    1. Enable Bluetooth function.
    2. If the paired device tries to send a file to your phone, one popup dialogue will appear on your screen.
    3. Press the Left Soft Key [Yes] to accept the incoming file, or press the Right Soft Key [No] to reject it.

    How to use the Connections Settings

    From idle mode, select Menu > Settings > Connections. a)   Select Bluetooth to set up your phone as a Bluetooth device. b)   Select Access point settings to add to, edit, or view the access point list. c)   Select Profile connect to create or edit the connection data for a service provider. d)   Select PC connection to choose the connection method between your computer and the phone.
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    Software & Apps

    How to start AT&T Music?

    The AT&T Music application centers on three key music experiences: Play, Discover, and Shop. It includes a free-of-charge music player to play your music files and create playlists, as well as additional radio, song purchase, and lyric and song match functionality to enhance your music experience on the phone.
    1. From idle mode, select Menu > AT&T Music.
    2. Accept the terms and conditions of service.
    3. The screen then displays a warning that this feature uses large amounts of data and recommends subscribing to an unlimited data plan. Select Continue.
    4. Select Let’s Go! to take a quick tour of AT&T Music. Select Next as each screen displays.
    Notes: The first time you launch AT&T Music, the device plays an introductory tutorial. Some activities within AT&T Music require a monthly subscription for access. A free 3-day trial of all AT&T Music services is included upon first use. After the trial, you may subscribe or continue accessing the free local music player and Shop features.

    The introduction of the Play Screen

    Allows you to play the music you own via the My Library feature and to listen to streaming music from Genre and Personal radio stations. Play screen options:
    1. My Favorites: allows you to access shortcuts to favorite artists, albums, songs, and radio stations.
    2. My Library: allows you to access all the music on your phone. Create or manage playlists and find music by artist, album, song, or genre.
    3. Genre Radio: allows you to access pre-programmed stations ranging from today’s hits to deep cuts for the music enthusiast.
    4. Personal Radio: an easy-to-use personal listening experience started by entering an artist, song, or genre that customized to your tastes by song ratings.
    5. Settings & Support: contextual settings for AT&T Music and help and support in the Play section.

    The introduce of the Discover Screen

    Provides the ability to search the AT&T Music song catalog for songs by favorite artists. Song Match enables users to quickly find the name and artist of a song by holding their phone up to a song playing on the radio, TV, or jukebox, and Lyric Match allows lookup of artist/song information based on song lyrics. Discover screen options:
    1. Search Shop: allows you to search for songs and albums available from AT&T Music.
    2. Song Match: allows you to identify nearly any song by holding your phone up to the music and recording a short clip.
    3. Lyric Match: allows you to look up songs by only entering a few words.
    4. View Match History: allows you to see all of the songs you matched via Song and Lyric Match.
    5. Settings & Support: contextual settings for AT&T Music and help and support in the Discover section.

    The introduction of the Shop Screen

    Shop is a full music catalog where users can search for their favorite songs and artists and preview, buy, and play songs or albums directly from their AT&T mobile phone. Fast, easy access to music is also available by browsing top songs, new releases, featured artists, and genres. Shop screen options:
    1. Top Downloads: allows you to access the most downloaded music.
    2. New Arrivals: allows you to access new music that was not previously available.
    3. Featured Artists: allows you to access music of the presently featured artists.
    4. View Genres: allows you to view the different music genres that you may select from.
    5. Purchase History: allows you to see a history of all of your purchases.
    6. Settings & Support: contextual settings for AT&T Music and help and support in the Shop section.

    How to use the AT&T Social Net

    Keep on top of your world with AT&T Social Net, which allows you to access the latest news as well as popular social networks—including Facebook®, Twitter™, and MySpace™— all in one place.
    1. From the idle screen, select Menu > My Stuff > Games & Apps > Applications > AT&T Social Net.
    2. To accept data charges if asked, select Continue. To accept the End User License Agreement, select Accept.
    3. Select the social network of your choice from the top row.
    4. Enter your login and password. Select Sign in. And now you are able to access your social network.

    How to use the Ypmobile

    YPmobile enables user to search for local information and share results with their online network of friends. Map based search and quick access to recently viewed business and events give YPmobile users more convenient ways to find what they need. Integration with Facebook and Twitter adds to the application’s sharing capabilities by letting users broadcast their newly discovered local hot spots.
    1. In standby mode, select Menu > YPmobile.
    2. Once connected, enter the key words you want to search and press FIND to browse content.
    3. Select an item from the search result to view details, where you can choose to make a phone call, or directly move to that place.
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    Security

    The default lock code

    The default lock code is 0000.

    What's the phone Password and how to use it?

    1. For a new phone, the protection function is not activated by default, and the default password is 0000.
    2. From idle mode, select Menu > Settings > Security > Activate security codes > Phone lock code to start or stop password protection.
    3. Fromidle mode, select Menu > Settings > Security > Change security > Phone lock code to change the phone’s password. It is suggested that you change the password to something you will easily remember.
    Notes: Please remember the password you set. Without it your phone cannot be used normally and you will need to contact your service provider to unlock it. You may contactyour service provider for more information.

    What's the PIN code and PUK code?

    A PIN code is the personal identification code used by the SIM card. Its purpose is to avoid illegal use of your SIM card. The correct PIN code should be entered when the new phone is first turned on, otherwise the phone will only be able to make emergency calls. For a new card, the default code is supplied by the service provider.If you change the PIN code, please remember the new number.PIN2 is needed for some settings. Use the same procedure as for the PIN code. A PUK code is the unlock code for the SIM card. When the SIM card is locked, you have to enter the correct PUK code and then enter the new PIN code. The SIM card can then be used normally. A PUK code can only be entered 10 times in a row. If you enter the wrong PUK code more than 10 times, the SIM card will be locked indefinitely.

    Manuals

    AT&T Z331 Quick Start Guide (English - PDF - 14.3MB)

    Download Quick Start Guide


    AT&T Z331 User Guide (English - PDF - 13.5MB)

    Download User Guide


    AT&T Z331 User Guide (Spanish - PDF - 13MB)

    Download User Guide



    Software Updates

    No updates are available at this time.

    Contact Support

    If you have questions about how to use ZTE mobile devices or your device needs repair services, please contact our services hotline or email for more information.

    Service Hotline: 877-817-1759
    Hotline Hours: Monday-Sunday 8am - 9pm (CST)
    Live Chat
    Email ZTE