ZTE Valet™


The ZTE Valet™ is a 3G Android Jelly Bean candy bar with 3.5” capacitive touch screen multi touch and Google browser. Offering Bluetooth, Wi-Fi, and a Qualcomm chipset enough to make your internet high-speed. ZTE Valet™ comes with a 3.0MP camera, an expandable memory including a 4GB MicroSD card. ZTE Valet™ supports GPS, browse the internet, take memorable pictures, send SMS, MMS, IM, and emails. Sold at Wal-Mart stores with no contract and unlimited data.

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Key Features

  • Android™ 4.1 (Jelly Bean)
  • Wi-Fi Connectivity
  • 3.5" Capacitive Touch Screen
  • 3MP Camera with Flash and Zoom


Customer Reviews

Unbearably bad phone, not even worth $20. Review by Mark
This phone seems to have lots of features, but in fact most of them are useless because the device is so slow. Even switching from one mode to another takes forever. Also, the WiFi receiver is the weakest that I have ever encountered. In situations where other cell phones and computers have no trouble establishing and keeping a good connection with three or four bars, this phone will show one bar and will continually drop the connection. The auto-dimming feature of the display is not correctly calibrated when the phone comes from the factory. As a result, the screen goes black during phone calls and there is no way to end a call. (It turns out that there is a free app available on Google Play that fixes this problem, but judging from the number of posts on various forums on the web, many people have not discovered that app.) One of the worst electronic devices I have ever encountered. (Posted on 6/18/2015)

This phone sucks Review by Stray
Constantly locks up. I can make calls but can not hang up because the screen goes blank. Doesn't always open text messages. Runs super slow. I will NEVER buy another ZTE product (Posted on 3/3/2015)

Screen and Power Problems Review by David
I have had the ZTE Tracphone for about a year.
As many others have reported, the screen occasionally locks up and only removing the battery will reset. The phone appears to be otherwise functional and will receive calls but cannot answer.
A second problem is battery will completely discharge overnight even though there was lots of battery life the previous evening.
These problems appear approx. once per month with no indication of why.
Apart from this phone is fine although wifi is a bit weak. (Posted on 2/20/2015)

Very Happy with it Review by Bobbi
I just bought this phone on 1-8-15 and I really like it. This phone is an upgrade from my Motorala W379G dumb phone so I guess one could say I moved from the stone age to the digital age.
After reading some of the negative reviews I am scratching my head as to why. I have had no problems connecting to my WiFi here at home, I have had no problems with the phone or screen locking up and as far as the OS I like Android 4.1.
Maybe some of you so load up the phone with apps it can not handle all of them and that causes the phone and or the screen to lock up.
It is a very good basic smart phone and that is really all this 62 year old girl needs.
If someone asked me about the phone I would tell them what I think of it and that is it is a good phone and remember this "Nothing is Perfect". (Posted on 1/10/2015)

Good entry smartphone Review by Tim
I bought this phone during a sale and figured that even though I had hardly heard of ZTE I would give it a go. The phone has held up well as I have used it as a work phone. The Valet is a good starter phone and comes with a good version of Android. The camera is basic, but for surfing the net and checking on your social media accounts its great and simple. To top it off it does really well as a phone too! Overall a good entry level smart phone, well worth a go or for family members who are new-ish to the smartphone realm. (Posted on 11/21/2014)

this phone is excellent they awsome phone Review by Patrick
this is they good never had anne but few but they good 2 or 3 (Posted on 11/14/2014)

os verison need update Review by Patrick
i wish the verison of the os was update to 5.0 lillpop android verison (Posted on 11/7/2014)

the battery is ok but needs in prove meant they good Review by Patrick
the is good but need in prove so and so and i mean its not bad but the battery sloud last longer (Posted on 11/7/2014)

amsome Review by Patrick
the phone is asome and amzing they cool phone i give it 5 stars (Posted on 11/7/2014)

This phone has been nothing but trouble. Review by Joy
The screen locks up all of the time and I have to take out the battery to restart it. I just wanted a phone that I could text and call people - I didn't want anything called a "jelly bean candybar". I just wanted a phone - I'm not going to eat the thing! I like that I can go online with it - but when I can't even answer the thing half the time because the little face that should come up doesn't and I can't answer it by touching the button with the little picture of a phone on it - something is wrong! Every time I need to use it I have to look this stuff up online - I wouldn't even give this phone a 1 star rating! But it's forcing me to before I can review it! (Posted on 11/4/2014)

they good phone Review by Patrick
but the phone need in prove meant (Posted on 10/31/2014)

good and ok as so and so Review by Patrick
this phone is good and ok but the battery is not so good on life (Posted on 10/31/2014)

Not a good choice Review by up-da
Battery life is poor. WIFI reception is horrible, 15 feet is its limit. Screen often blacked out and phone became unusable. Had to download and install 'screen proximity calibration' app from Google Play store to repair. This ZTE was never have been calibrated at the factory. A huge pain in the butt. Finally know this; the Tracfone ZTE z665c can not roam. When it is out of range of Tracfone's carrier it is useless. (Posted on 10/23/2014)

don't buy Review by cory
very slow phone and it locks up frequently. I've had for a month and want to throw it across the room constantly because of its issues (Posted on 10/19/2014)

Capable but not for heavy users. Review by Scott
There are two problems with this phone that I haven't gotten cleared up yet. The first is that at random times the screen will not come on and I'm not able to reset it. The only way I can get it to come on again is to take the battery out and restart it after putting back in. The second is the screen not coming on after I finish a call or during the call. Troublesome when you're supposed to touch a number to make a choice. There is a fix on Google Play for this but whenever you restart the phone you have to install it again.

Other than those two things it's a nice phone. Good battery life and decent camera with flash. The music player is okay although the volume is wimpy. So beware if you like your music loud.

I have this phone activated on Tracfone and have had great reception and no problems with service. (Posted on 10/14/2014)

I Like It Review by Paul
Only criticism is it is too small; could use a 5" or bigger display. I am getting too old for a small screen. (Posted on 10/7/2014)

Do not waste your money Review by Larry
This phone is severely limited in processing power. Each time I start an app, it will take a few seconds before the app actually starts. The WIFI reception is very bad, it can not maintain connection even though it is only 15 ft from the router. Also from time to time, the phone freezes and I have to take the battery out to have it rebooted.

In summary, this is the worst phone I have ever had.
(Posted on 10/6/2014)

this phone is awsome Review by Patrick
this phone is the best and its a good phone I reckman this phone (Posted on 9/14/2014)

Write Your Own Review:

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Design Type Smartphone
Form Factor Candy Bar
Height 4.65"
Width 2.46"
Depth 0.48"
Weight 4.57 oz
Color Black and Silver Frame
Display Physical Size 3.5"
Resolution: Width 320
Resolution: Height 480
Technology TFT Haptic Touch w/ virtual QWERTY
Platform OS Android 4.1 (Jelly Bean)
Camera Main Resolution 3.0MP
Features Zoom
Video Capture 2048 x 1536
Processor CPU 1.0 GHz Qualcomm MSM7625A
Battery Capacity 1500 mAh
Talk Time* Up to 6 hours
Standby Time* Up to 15 days
Wireless Charging No

*Actual times vary because some features & applications may use more power

Memory Internal 4GB ROM, 512MB RAM
Expandable MicroSD, up to 32GB
Networks Frequencies CDMA 800/1900
Connectivity Bluetooth 3.0
Wi-Fi 802.11 b/g/n
Mobile Hotspot No
GPS Available
Headset Jack 3.5mm
Audio & Video Audio Format MP3, AAC, QCELP, AMR-NB, AMR-WB, EVRC
Video Format H.263, H.264, MPEG-4
Messaging Features SMS, MMS, IM, Email
Accessory Compatibility Hearing Aid Compliance M4/T4
Text Telephone (TTY) Compatibility Yes

Support Overview

Check out the latest support materials here for your device.

Download user manuals, read FAQs, and upgrade your device's software.

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How can I back up my data?

You can back up your data with your Google account or you can use third party PC software.

How can I back up and restore contacts on the phone? How can I add, edit, or delete contacts in a batch?

Here are two ways: 1. You can sync with your internet Gmail account. Touch the menu key at the lower right of the phone, touch "System settings", then scroll down and touch "Backup & Reset" under PERSONAL. Put a check in the box for "Backup my data". (If you haven't already set up your phone with your Gmail account or you don't already have an account, choose Gmail on the applications screen and follow the prompts.) 2. You can Import/Export between the internal phone memory and the SD card. In People (Contacts), touch the menu key at the bottom right of the phone, touch "Import/export", then choose to export to or import from the SD card.

How can I share my contacts with another phone?

In the "People" (Contacts) application, touch the Menu key at the bottom right of the phone, then choose "Multi-Select" from the menu. Select the contact(s) you want to share, touch "Share" and then one of any of the following: "Bluetooth", "Email", "Gmail", or "Messaging".

How can I install applications onto my phone?

Since the Android operating system is an open-source operating system, you can directly search for and download compatible applications from the Play Store application.

How can I install applications onto the SD card?

There are two ways to install applications to the SD card: 1. First install an application from the Play Store. Its installation directory will be in phone memory. Move the application to the SD card by going to Settings, scroll down and touch "Apps" under DEVICE, touch the newly installed application, then touch "Move to SD card". 2. You can install applications directly to the SD card using third party software. Note 1: Not all applications can be moved to the SD card. Note 2: After it has been moved, there will still be a few program files left in the ROM of the phone. Note 3: Regarding third party PC software, please contact your software supplier for more details.

How can I install applications from computer to phone?

To install applications from a computer to your phone (including MicroSD card), you can use the following methods: 1.Copy the application that you want to install to the MicroSD card (.apk format), then open File Manager to find it and run the application by tapping on its name. 2. You can install applications through third party PC software (contact your software supplier for more details). After connecting the phone to the computer and the phone is detected by the PC software, you can directly install the application.

How can I uninstall an application?

Open Settings, then scroll down and touch "Apps" under DEVICE. Touch the application that you want to delete, then touch "Uninstall". Please note that the system programs cannot be uninstalled.
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How can I have my music file be my incoming call ringtone or my notification ringtone?

First copy an MP3 file to the SD card. Locate the file in File Manager, touch the bottom right corner of it to bring up a menu, scroll down and touch "Set audio as", then choose either "Phone ringtone" or "Notification ringtone".

How can I set a specific ringtone, music file or sound recording for a certain contact in my phone?

Open the contact in the People (contacts) application, touch "Edit", then scroll down and touch ringtone. You can then choose from the list of ringtones that is displayed or you can touch "MUSIC" or "RECORD" at the top of the screen to display your music files or sound recordings and choose from those.

How can I quickly quiet an incoming call and enable vibration?

Press the volume down key down all the way until the phone vibrates and the icon changes. Another way is to press the power key until a pop up menu is displayed and you can choose vibrate or silent mode there.
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Where are the pictures and videos taken with the camera saved?

Open the File Manager application. Drop down the menu at the top left of the screen and choose the external SD card memory or the internal phone memory. Touch the folder named "DCIM" and then "Camera".

How can I use the phone as a USB drive? How can I export photos stored on the SD card to a PC?

1. Connect your phone to your personal computer with a USB data cable. You'll see the driver automatically being installed on the PC. 2. On the phone, select "Media device (MTP)" from the menu that appears. 3. You'll see a menu appear on your computer. If you choose "Open device to view files using Windows Explorer", you'll see "Z665C" displayed in Windows Explorer. Now you can drag and drop files, including pictures, between your PC and the phone using Windows Explorer. For MAC OS you can go to www.android.com/filetransfer to read the information you need for transferring.
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How can I save battery power and maximize standby time?

You can turn off some things you aren't using that use up power. 1. You can disable the data connection to prevent producing unnecessary network traffic when you don't need to connect to the internet. Open Settings, touch "Mobile networks", then uncheck the box for "Data enabled". 2. You can turn off the automatic synchronization of your email account(s). To do this, open Settings, scroll down to ACCOUNTS and touch the account category. Touch the name of the account whose sync settings you wish to change and then uncheck the appropriate box. 3. You can disable GPS by opening Settings, then scroll down and touch "Location Services" under PERSONAL and uncheck "GPS satellites". 4. You can disable applications which you don't use very frequently, thus saving power, releasing memory and improving the running speed of applications. To stop an application that is running in the background, open Settings, scroll down and touch "Apps" under DEVICE, touch the name of the application and then "Force stop". 5. You can stop the LED from blinking when there are missed calls or unread messages. To do this, in Settings touch "Display" and uncheck "Pulse notification light". 6. You can prevent the browser from displaying pictures. In the browser, touch the menu key at the bottom right of the screen, touch "Settings", then "Bandwidth management", and then uncheck the box next to "Load images".
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How can I connect to WiFi?

Open Settings and slide the WiFi button to ON. Next, touch "WiFi" and it will automatically look for available networks. Select the desired wireless network, input the password if needed and touch Connect.

Will the phone switch to network mode if the WiFi signal disappears?

Will the phone switch to network mode if the WiFi signal disappears?

How can I turn on data so that I can log in to the internet?

First, please make sure you have data in your plan with your mobile phone carrier. Open Settings, touch "Data usage" under WIRELESS & NETWORKS, then slide the on/off button next to "Mobile data" to ON.

How can I transfer files to another mobile phone over Bluetooth?

First, turn on Bluetooth in Settings and pair with the other phone. Next, open the File Manager application and locate the file(s) that you want to transfer. Touch the menu key in the lower right of the phone to pop up a menu, touch Multi-Select, select the file(s), touch Share, then touch Bluetooth and follow the prompts.

Why is my phone not being detected by other devices even though I have Bluetooth turned on?

In Settings, touch "Bluetooth" and then make sure there is a checkmark in the checkbox for "Visible to all nearby Bluetooth devices".


ZTE Valet User Manual (English - PDF - 3.08MB)


ZTE Valet User Manual (Spanish - PDF - 2.76MB)


ZTE Valet Quick Start Guide (English - PDF - 3.17MB)


ZTE Valet Quick Start Guide (Spanish- PDF - 3.25MB)


Software Updates

Heartbleed Guide - English

Download Tool

Heartbleed Guide - Spanish

Download Tool

Heartbleed Fix Update


Contact Support

If you have questions about how to use ZTE mobile devices or your device needs repair services, please contact our services hotline or email for more information.
Service Hotline: 877-817-1759
Hotline Hours: Monday-Sunday 8am - 9pm (CST)
Live Chat
Email ZTE