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ZTE Sonata 4G™Z740G
- High-powered Android™ smartphone
- Crisp 4" TFT display
- 5 MP camera
- Powerful dual-core 1.4 GHz processor
- YOUR PHONE IS BAD, BUT CRICKET IS WORSE Review by Thomas
UNHAPPY CUSTOMER (Posted on 4/14/2015)
- Great phone!! Review by Louise
- Unsupported; misleading warranty Review by Louis
Facts: I was told, in order to get my phone fixed, I have to mail it in at my own expense, wait a week or two, then I also read that I have to delete all my personal information.
Problem: It's bad enough that I am already being asked to sacrifice valuable time waiting for the phone to be repaired, then I have to delete all the information from the phone that I have spent hundreds of hours collecting, and the company won't even pay for the shipping costs???
Warning: Don't buy this phone. It is unsupported, and customer service won't help you in any way to provide you a standard level of service. No matter what price you pay for it, you're literally throwing that money away because you'll want to get a different brand. (Posted on 3/3/2015)
- Piece of Junk Review by Stephen
- Absolute Trash Review by Jacob
Now, the damn thing is possessed by fucking Baalial or perhaps Azazel. The emergency dialer attempts to dial random numbers when the phone is sitting on a table and hasn't been touched in over an HOUR. But that's not all, the phone starts doing just whatever the fuck it feels like out of nowhere: opening apps or closing the one I have open, restarting, changing text input to a string of unreadable nonsense characters... There is no power in the universe that can compel this pile of overpriced crap to act like a fucking phone for more than a few minutes.
Not to mention, the phone came with the absolute worst customer service I have ever encountered, both from the carrier and the original manufacturer. Shame on you, ZTE.
It's difficult for me to get terribly pissed off at a phone for being trash. In the early 90s, I had one of the Zach Morris Bricks, dude. I haven't forgotten my RAZR. This phone is far less functional than those dinosaurs.
It's almost offensive that ZTE even call it a smartphone, considering it has an IQ of approximately 1.
Do not waste your time or your money. If you run your business with your cellphone, absolutely do not buy this product.
I can't rant and rave nearly enough about how poorly this phone has worked.
I will never buy another product made by ZTE ever again after this experience, and I highly recommend that anyone considering this phone stop right now and go look at Samsung or hell, even iPhone ffs. (Posted on 1/30/2015)
- PIECE OF CRAP Review by Rachel
- slow Review by teresa
- Worst Phone EVER! Review by Christina
- Not the Samsung Galaxy, but... Review by Mark
However, this does have the latest version of Android and a fast Snapdragon processor. Many of the apps I had before still work on this phone and some of the features I've been able to compensate for with other apps.
This is not the high-end phone, but a good choice if you are looking for something just to get by. (Posted on 12/13/2014)
- Junk Review by JHC403
- Awesome one Review by Dave
Design Type Smartphone Form Factor Candy Bar Height 4.90" Width 2.56" Depth 0.45" Weight 5.2 oz Color White & Blue Display Physical Size 4" Resolution: Width 480 Resolution: Height 800 Technology TFT LCD Platform OS Android 4.1.2 (Jelly Bean) Camera Main Resolution 5 MP Features 4x Zoom & LED Flash Video Capture Available Processor CPU 1.4 GHz Dual-Core Qualcomm® MSM8230 Battery Capacity 1785 mAh Talk Time* Up to 5 hours Standby Time* Up to 312 hours Wireless Charging No
*Actual times vary because some features & applications may use more power
Memory Internal 1 GB RAM + 4 GB ROM Expandable support for up to 32 GB microSD™ card Networks Frequencies GSM/EDGE: 850/900/1800/1900MHz UMTS: 850/1900/2100MHz Connectivity Bluetooth 3.0 Wi-Fi 802.11 b/g/n Mobile Hotspot No GPS Available USB Yes Headset Jack 3.5mm Audio & Video Audio Format M4A, MP3, AAC, MID, OGG, 3GP, MP4 Video Format 3GP, 3G2, MP4 Accessory Compatibility Hearing Aid Compliance M3/T4 Text Telephone (TTY) Compatibility Yes
Check out the latest support materials here for your device.
Download user manuals, read FAQs, and upgrade your device's software.
Need Warranty Support?
For warranty support of your Cricket device, please contact Cricket directly at:
1-800-CRICKET (274-2538) or 611 from your phone
or go to
ManualsZTE Sonata 4G User Guide (English - PDF - 2.69MB)
ZTE Sonata 4G User Guide (Spanish - PDF - 2.61MB)
ZTE Sonata 4G Quick Start Guide (English & Spanish - PDF - 5.23MB)
Contact SupportIf you have questions about how to use ZTE mobile devices or your device needs repair services, please contact our services hotline or email for more information.Service Hotline: 877-817-1759
Hotline Hours: Monday-Sunday 8am - 9pm (CST)Live ChatEmail ZTE