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ZTE Warp SequentN861
- Android 4.1 (Jelly Bean)
- Dual Cameras Rear 5MP Front 1.3MP
Other Key Features
- 4.3” QHD MVA Display
- 1.4 GHz Processor
Design Type Smartphone Form Factor Candy Bar Height 5” Width 2.55” Depth 0.39” Weight 4.58 oz Color Black Display Physical Size 4.3 inches Resolution: Width 540 Resolution: Height 960 Technology qHD 262K MVA LCD Capacitive Touch Platform OS Android 4.1 (Jelly Bean) Camera Main Resolution 5.0 MP Features Autofocus Video Capture Yes Front-Facing Resolution 1.3 MP Processor CPU MSM8655 1.4 GHz Battery Capacity 1650 mAh Talk Time* Up to 7 hours Standby Time* Up to 220 hours
*Actual times vary because some features & applications may use more power
Memory Internal 768MB RAM/4GB ROM eMMC Expandable MicroSD, up to 32GB Networks Frequencies CDMA: 1900 MHz Connectivity Bluetooth 4.0 Wi-Fi 802.11 b/g/n Mobile Hotspot No USB Yes Headset Jack 3.5mm Audio & Video Audio Format MP3, AAC+ Video Format MPEG4, H.263, H.s64 Messaging Features SMS, MMS, IM, Email Accessory Compatibility Hearing Aid Compliance M4/T4 Text Telephone (TTY) Compatibility Yes
Check out the latest support materials here for your device.
Download user manuals, read FAQs, and upgrade your device's software.Expand All |Collapse All
What should I do if the phone freezes or crashes, reboots, or power failure?You should first attempt to restore factory settings. If the issue still occurs, please attempt to update your software or contact ZTE Support Hotline (1-877-817-1759) for further assistance. Such issues may be caused by third party application software that has been downloaded to the phone so it may be necessary to remove this software to improve your device performance.
Please note that the following actions will also delete all of your end user data so you should back up this information as necessary.
1. If the mobile phone can be turned on, first attempt to restore factory settings. Please press Menu-System Settings - Back up and reset - Factory data. If the mobile phone cannot be powered on normally, please try to enter into Recovery mode by depressing the volume down key and the power key simultaneously. Then choose wipe data/factory reset to erase end user data
2. If the issue persists, please attempt to upgrade the software or call the ZTE Support Hotline for further assistance.
How can I cancel email notification?Please navigate into e-mail account ==> Menu ==> Account Settings ==> Select the e-mail account desired ==> Cancel the e-mail notifications. The picture attached here in the next blank could also give your some guidelines.
I would like to export my contacts to SD card, but an error message "cannot open file://mnt/sdcard/contacts" appears on the notification bar, how can I solve this problem?You can actually solve this problem by entering into settings---storage--Save Location---choose SD card, and then the contacts will be transferred to SD card successfully. You can also refer to the picture attached.
Why the standby time of my Smart phone is much shorter than the standby time of a feature phone? How can I improve the standby performance?Dear customer, as the smart phone has got more powerful systems and applications with stronger network function and all kinds of usage. Therefore, the smart phone needs to consume more power compared with the feature phones. However, you can refer to the following settings to save battery power and maximum standby time:
1. You can disable GPS by entering into System Settings——Location Services——Use GPS satellites (Remove √). Please refer to the picture in the next blank.
2. You can also disable the applications which you don't use very frequently, thus you can save power, release memory and improve running speed of applications.
What can I do if I forget the unlocking pattern on my phone?Please refer to the following ways for help if you have forgotten the pattern to unlock the phone.
1. You can reset password with the bounded Gmail account as follows: After inputting wrong password for 5 times constantly, the mobile phone will notify you to reset password, then you have to input the bounded Gmail account and password to reset unlocking pattern. (Note: You need to connect mobile phone with wireless network and bind mobile phone with Gmail account) This way is a little bit complicated, but you can save your personal data like this.
2. You can input *983*987# in emergency dial-up pad to restore factory settings. This way is easy, but your personal data will be erased. Please refer to the next blank.
3.You can also try to power off your smartphone first and then press power key and volume down key to enter into Recovery mode, and then select" wipe data/factory reset" to restore factory settings, and user information also will be erased by this way.
Is there any FOTA software update for the Warp Sequent phone? If there is, how can I update?The phone has an update through FOTA and the way to update the phone through FOTA would be - Menu ==> Settings ==> System Updates ==> The phone system would get connected to the server and search for any updates. If there is an update, the phone would prompt and we could follow the system prompts to update the phone software through FOTA and if there is no update found by the phone, it would prompt us that there is no update found.
Please refer to the pictures in the next blank.
How can I use WLAN?You could actually navigate yourself on the phone - Menu ==> Settings ==< Wireless & Networks ==> Wi-Fi Settings ==> Check for available networks (The phone would automatically search for available networks) ==> select the desirable wireless network ==> Input the password if needed ==> When the phone is connected to the wireless network, customer could see the WLAN Icon on the top of the screen and the customer could use internet through the Wireless network.
How can I use the phone as a medium to transfer data from phone to computer or vice versa?Please connect the phone to a computer using a USB cable ==> There would be 3 options popping up on the screen
1. Charge Only
2. Media Transfer
3. PC Software
Pull the notification bar and select Media Transfer as the connection mode ==> Select the Removable disc on the computer, then the customer could view the data on the phone and the SD card.
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How can I save a picture received through an MMS on my phone?Please press and hold the picture received through MMS to choose the message options appeared==> Select Save attachment to save the picture received.
How can I turn on predictive dictionary while texting on the Warp Sequent?You can turn on the dictionary mode while texting by navigating your phone ==> Menu ==> Settings ==> Language and Input ==> Find Android Keyboard ==> Tap the setting Icon besides android keyboard ==> Select Show correction suggestions ==> Select always show. Then the dictionary option would appear when the customer types a message.
How can I set Speed Dial on my phone?You can set the speed dial by navigating on your phone==> Menu Setting ==> Call Settings ==> Speed Dial ==> Tap on the speed dial key ==> enter the desired phone number ==> Tap OK. The picture attached is a reference.
How can I send a MMS with a video and what’s the maximum size of the video that I can send?You can send a video message (MMS) by navigating to New Message ==> Choose Attach ==> Videos ==> Choose the desired Video ==> Send.
The maximum size of the file transmitted could be 1 MB at most.
How can I unmount the SD card from the phone?Please follow the steps down under to unmount your SD card. Please go to Menu ==> Settings ==> Storage ==> Storage Settings ==> Unmount SD Card ==> Tap OK.
How can I configure a Google account on the phone?There are two ways to configure a Google account on the phone.
1. The mobile phone would prompt to input the Google account details when the phone is used for the first time.
2. If you had not input the Google account details the first time you use it, you could navigate like this ==> Menu ==> Settings ==> Accounts and settings ==> Add Account ==> Google. Note: This needs to be done with Wi-Fi or 1x/EVDO network, which would shorten the battery life.
How can I transfer camera pictures from phone memory to SD card?You can move pictures from phone memory to SD card by going into==> Menu ==> File manager ==> DCIM ==> Camera ==> Select the desired picture which you want to move ==> Move ==> Select the desired location where you want to move the picture to ==> Paste it.
How can I delete a contact from my Favorite list?You can actually delete the contacts in the favorite list of contacts by going into==> Contacts ==> Favorites ==> Select the contact which needs to be removed ==> Cancel the favorite mark on the contact.
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How can I get the phone into recovery mode?Press the Volume down key and the power key at the same time to enter the recovery mode.
How can I move or delete the icons of home screen?Please tap and hold the icon on the home screen, then you could feel a small vibration of the phone and see a trash bin Icon at the bottom or the top of the screen, you could drag the icon to the trash bin and the icon would be deleted.
How do I back up the data on the phone??You can actually go to Menu ==> Settings ==> Backup and Reset ==> Backup my Data to back up your information or you could also back up the data through a computer by using a customized PC tool or a third party application.
How can I change the sleep mode time on my phone?Please go to Menu ==> Settings ==> Display ==> Sleep and select the desired time for locking the screen.
How can I add or delete several contacts together?You can add or delete contacts in group via the bound Gmail account: Enter into Gmail account of mobile phone via PC, then edit, add or delete contacts in contacts of Gmail and sync the contacts of mobile phone.
How many characters would my phone hold on a text message?Theoretically there is no limit on the numbers of words. For one piece of message, you can edit 160 English characters(70 Chinese characters), when the characters are beyond the limit, the message will be sent by automatically divided into 2 pieces, when the message is over the length of 3 pieces of messages, the message will be automatically sent as MMS.
How can I forward messages on mobile phone?Please hold the message that you want to forward for about 2s until a menu appears, choose【Forward】 to enter into the option list of forwarding message, then select the recipient to forward the message.
How do I delete browsing history?Please go to==> Menu ==> Browser ==> Settings ==> Privacy and security ==> Clear History to delete the browsing history.
How can I backup and restore contacts on the phone?There are two ways provided here:
1. You could Import/Export to SIM card or SD card. (People ==> Menu ==> Import / Export ==> Choose the way of Import / Export and choose the path to Import/Export).
2. Or you could also sync with the Gmail account for which method, you need to go to ==> Menu ==> Settings ==> Accounts and Sync ==> Choose the desired Gmail account ==> Sync Contacts (This would only happen when the phone is connected to network).
How can I reset the phone to factory settings?Please go to Menu ==> Settings ==> Back up and Reset ==> Factory Data Reset.
How can I turn on USB debugging?To turn on the USB debugging option, please to to ==> Menu ==> Settings ==> Applications ==> Development ==> USB Debugging ==> Check the check box available.
Once I have connected the phone to a computer through USB cable and activated U-Disc, could I view the data on phone memory and the SD card?Yes! You could view the data on phone and the SD Card when connected to a computer via Media transfer mode. (U-Disc mode)
How can I install the drivers of the phone?To install the drivers you have to plug the phone to the computer and once connected, you need to choose PC software as connection mode on the menu which appears on the phone screen The drivers would automatically be installed.
How can I switch the SMS input method?To switch the SMS Input method, you could go to ==> Menu ==> Settings ==> Language & Input ==> Default ==> Then you could choose the input method in the list.Expand All |Collapse All
Software & Apps
How can I use GPS or other navigation software to locate?Please follow the steps down under to set it:
1. Enable GPS: System Settings——Location services—— Check √ for【Use GPS satellites】(Here we strongly recommend to open【Use wireless network】). As locating with GPS satellite needs to remotely obtain large amount of data, it may affect your data traffic.)
2. Please install related map application or navigation application. Android mobile phones have built-in【Google map】 application and 【Navigation】application.
3. Open【Navigation】application to navigate.
Note 1: The mobile phone should connect with network (Wi-Fi, 1x/EVDO etc.) to use this service, which will shorten the battery life.
Note 2: Enabling GPS device will consume much battery power, which may shorten battery life.
How can I install compatible applications in my mobile phone?You could choose among the applications available in the Play store and download and it would automatically install.
How can I install the applications from computer to mobile phone?There are two ways provided for you:
1. You could install the applications through the 3rd party PC software. Once the phone is connected to a computer and the phone is detected by the 3rd party software you could install the applications.
2. You could also copy the application (.apk format) to the SD card and find the file path to run the application.
How do I uninstall the applications?Please go to ==> Menu ==> Settings ==> Applications ==> Choose the desired application which needs to be uninstalled ==> Uninstall. (Note - The default applications cannot be deleted or uninstalled).Expand All |Collapse All
Why is my available memory less than the theoretical value of the memory?Dear customer, all the hardware parts of the phone, like Processor, CPU, Display, would use some space of the phone memory. The usage would actually not be visible for the customer. Hence the memory seems to be less than the actual memory.
How could I install the applications on my external memory?You can use the following two ways to install the applications on the SD card. 1. Once the application is installed from the Play store, the default path to install the application would be the ROM instead of the SD card. You could move the application from the phone memory to the SD card. (You can go to==> Menu ==> Settings ==> Applications ==> tap the application desired to move to the SD card and choose Move to SD card) 2. You could also install the applications using the third party software through a computer by connecting the phone through the USB cable. Note 1: Not all applications can be moved to SD card; Note 2: After the application is moved to SD card, there will still be few program files left on memory of mobile phone.Expand All |Collapse All
Is my camera on the phone capable of detecting lighting conditions??Yes! The phone supports automatic detection of the light condition and capture pictures. For which the customer has to set White Balance as Auto in the Camera Settings. Then the Camera would automatically detect the light condition and adjust the brightness.
Where are the pictures and videos saved as a default? Can I customize the path for saving them?The default path for saving the pictures and videos took with the camera would be File Manager ==> SD card ==> DCIM ==> Camera. Or you could connect the phone to the computer to view the pictures and videos on the SD card. You could also choose Menu ==> Settings ==> Storage ==> Storage Location to change the path.
Can I use the flashlight of mobile phone when taking videos?I'm sorry, the phone does not support Flash light while taking videos.Expand All |Collapse All
Is my phone capable of switching networks when there is no WLAN Signals?Yes! The phone would automatically switch to 1x/EVDO network when the Wireless network is disconnected or when the signals are week. If you don't want to use the internet, you could disable it through settings.
Why hasn’t my phone been detected by other devices even after I have turned on the Bluetooth?Please go to Bluetooth Settings ==> Bluetooth ==> select the desired Bluetooth device (Note: Make sure that the receiving device's Bluetooth is visible to all).
How many Bluetooth devices can my mobile phone connect and transfer data with at the same time?Theoretically speaking, there is no limit where the phone is connected to Bluetooth devices, but the phone would only be able to transfer data with one device at a time.
How can I transfer data via Bluetooth??Please go to Menu ==> Settings ==> Bluetooth ==> to connect the phone with the receiving Bluetooth device, Select the File which needs to be sent, Tap Menu key to see the option send and select Bluetooth the transfer the file.Expand All |Collapse All
How can I use any other way of locking the screen except for the Pattern lock?There are 4 ways to lock the screen. To set screen lock, please go to home screen and press Menu key—System Settings—Security—Screen lock. The available screen lock methods are as follows:
1. Long press
2. Pattern - Set screen lock pattern according to the prompt of LCD.
3. PIN code - Set one code which has 4 digits at-least.
4. Password - Set one group of password which is alphanumeric Note: If you forgot screen locking, you may need to reset firmware, you can refer to the question of How do I restore factory settings.
How can I set the password as Invisible?You can actually go to ==> Menu ==> Settings ==>Security ==> Make password Visible ==> Uncheck the box.
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What should I do if the audio/video files are unable to be found, played or viewed on the phone?Please check the compatibility of the file as Android does not support all the file formats. You can also download third party software to play those.
What can I do if I hear an echo on a call?1. You can adjust the incoming call volume to desired level while on call. 2. You can check whether the opposite party on call has turned the loud speaker On, or is using Earphone or vehicle mounted devices. If so you could ask the opposite party to switch to the normal mobile phone and continue the conversation. 3. The local network would also affect the call sometimes due to bad reception.
ManualsZTE Warp Sequent User Manual (English - PDF - 1.82MB)
Software UpdatesZTE Warp Sequent USB Driver (EXE - 4.28MB)
Introduction of ZTE Handset Online Upgrade Tool (English - PDF - 1.48MB)
ZTE Warp Sequent Software Online Upgrade Tool (EXE - 26.6MB)
Contact SupportIf you have questions about how to use ZTE mobile devices or your device needs repair services, please contact our services hotline or email for more information.Service Hotline: 877-817-1759
Hotline Hours: 9:00 am - 9:00 pm (CST)Email ZTE