- Internet Devices
- About Us
- Crisp 3.5" Display
- Snappy 2MP Camera
- Personal/work email - view it on the go
- Sweet little Android™ Smartphone
- the worst phone ever Review by Beatriz
- Define "snappy" Review by Jenny
- Don't Review by Richards
Over all, this is a cheap phone Cricket gives when you are now forced to go with a smart phone, and it is just that, cheap. Forget about reception, everyone else, and my old messaging phone had better reception than this phone I will be replacing it shortly. As it is not even worth the 29.00 I paid for it. I should have been paid to take it. (Posted on 10/9/2014)
Design Type Smartphone Form Factor Candy Bar Height 4.65" Width 2.44" Depth 0.47" Weight 4.4 oz Color Black Display Physical Size 3.5" Resolution: Width 320 Resolution: Height 480 Technology LCD TFT Platform OS Android 4.1 (Jelly Bean) Camera Main Resolution 2MP Video Capture VGA Processor CPU 1.0GHz Qualcomm® MSM7225A Processor Battery Capacity 1500 mAh Wireless Charging No
*Actual times vary because some features & applications may use more power
Memory Internal 512MB RAM, 4GB ROM Expandable MicroSD, support up to 32 GB Networks Frequencies GSM 850/1900 MHz - WCDMA 850/1900 MHz Connectivity Bluetooth 3.0 Wi-Fi 802.11 b/g/n Mobile Hotspot No GPS aGPS USB Yes Headset Jack 3.5mm Audio & Video Audio Format .aac, mp3 , m4a, 3gp, amr, ogg, qcp, mid, 3ga Video Format mp4, m4v, 3gp, webm Messaging Features SMS: Threaded SMS presentation Accessory Compatibility Hearing Aid Compliance M3/T4 Text Telephone (TTY) Compatibility Yes
Check out the latest support materials here for your device.
Download user manuals, read FAQs, and upgrade your device's software.Expand All |Collapse All
How do I upgrade the software version?Yes. There are two methods to upgrade software. 1. T card upgrade package; (Please refer to the question【Does the mobile phone support SD card upgrade?】 2. GOTA update (use Software update application). FOTA upgrade. Please consult operator to check whether it supports FOTA upgrade.
How can I load applications on to microSD card?Generally there are two ways to install applications in Micro SD card: 1. When you finished installing applications which are downloaded from 【Play Store】, the default installation directory of this software is in RAM of mobile phone instead of microSD card, please move this application to microSD card with the following operations: go to settings - > device-apps-choose the newly installed application-implement "Move to SD card". 2. For the third party pc software, you can install applications in microSD card directly. Notes: 1. Not all applications can be moved to microSD card. 2. After the application is moved to microSD card, there will still be few program files left on RAM of mobile phone. 3. With regard to the third party PC software, please contact software supplier for more details.
Why is the actual available memory space less than the standard memory space?For android mobile phone, when you check the storage of mobile phone via task manager, you will find that the available memory is not the same with the standard memory, which caused much confusion for users. In fact, one reason for this problem is that the operating system of android has occupied 100M space of RAM. As the version of operating system is different, the actual occupation is also different. Besides, the preset software program occupies the used space part, which is different according to actual situation. That's why the users are confused that the RAM isn't corresponding with standard.
How can I view and edit Word, Excel, PowerPoint, and other Microsoft Office files?You can use the built-in【Kingsoft Office】application of mobile phone to view Microsoft Office Word file, Excel file and PowerPoint files. Please send the files that you need to micro SD card of mobile phone on the computer. If you want to view Microsoft Office files, please access home screen and press All applications——Open【Kingsoft Office】 You can download and install other office applications from Play Store.
What can I do if I forgot the unlock pattern?If you entered wrong unlock pattern for five times, the mobile phone would notify you to try again after 30 seconds. If you entered wrong pattern for many times, the mobile phone will asked you to log in with your Google account.
How can I log in to the internet?Go to settings -> Mobile networks -> Mark Data enabled -> 【Access point name】to choose the access point name of your operator. Note: Enabling【Data】will produce network traffic, which will shorten the battery life. You also need to pay to your telecomm business provider.
How do I connect to Wi-Fi?Please refer to following operations to use Wi-Fi: 1.Enter into Menu --System settings--Wi-Fi tap ON 2.Enter into Wi-Fi , Wi-Fi signal which will appears ; 3.Click the target that you need to connect with; 4.Please input correct password if the password is needed; 5.When the mobile phone is connected and Wi-Fi icon appears on the place where shows the signal and battery power, you can use Wi-Fi to log in Internet.
How do I share the Internet with the compatible devices? (USB tethering and portable Wi-Fi hotspot)?No. N/A
Why is the standby time of smart phone much shorter than the standby time of feature phone? How can I improve the standby time performance?As the system of smart phone is more powerful, it is similar to computer with stronger network function and all kinds of applications , therefore, compared with the feature phone, the smart phone consumes more power, especially when connecting the mobile phone with network, the network traffic between mobile phone and network produces, which affects the standby time. Besides, the standby time of mobile phone is also related to network signal condition , when the signal is weak, the mobile phone needs to consume more electricity to search for signal so that the mobile phone can be used. To sum up, the standby time of Smart phone depends on many factors, such as signal strength, network applications, game applications, navigation and so on. You can save the power and extend the standby time with the following settings: 1.You can disable GPS function. Click on settings -> Location services -> unmark GPS satellites. 2.You can disable the data connection function if you don't need to log in Internet; Go to settings -> Mobile networks -> Unmark Data enabled. 3.You also can save more power and release more memory as well as promote running speed of program by disabling the applications which you don't use.
What can I do if mobile phone freezes or reboots?Such problems may be caused by the fault of third party software, you can restore factory settings first. Click on settings --> Backup &reset--Factory data reset. If the faults still happen, please upgrade software version. Note: Before implement factory data reset, please use "Backup & restore" application to backup your user data.Expand All |Collapse All
How do I take off the back cover?Please power off the mobile phone, place it on you hand with LCD facing downwards. Find the small gap on the lower of joint close, then push up the back cover from the gap to separate back cover from your mobile phone.
How do I enable the notification light for unprocessed notifications?The notification light is mainly used for reminding about missed call and unread message. If you want the LED blinking when there are unread messages or missed calls, check Settings-Device-Display-Pulse notification light(Check √) Note: Enabling the Pulse notification light will increase the power consumption of the phone.
What does the signal icons indicate?When【Data】of mobile phone is enabled ,some signal icons will appear on the top of screen, they indicates the wireless network type of your smart phone, the detail are as follows: E means EDGE network; G means GPRS network; H means you are using HSDPA network, it's a data transmission mode of WCDMA network.
How can I switch to airplane mode?To get into 【Airplane mode】: 1. You can hold the power key until an option list appears, then choose【Airplane mode】. 2. You can press Menu--System settings--Airplane tap ON.
How can I set multiple phone numbers for a single contact?Please make sure the contacts are saved in the memory of mobile phone or Google account. (You cannot save the contacts with multiple phone numbers in SIM card) To set several groups of phone numbers for one person, please enter into home screen and press All applications-People, choose the contact that you want to add more data, then press Edit contacts-you can add new information to this contact, including phone, email, postal address, and etc. Note: 1. All applications is a square icon on the straight lower of home screen, you can open the application selection list. 2. You can also add new Email address and other information by pressing on "Add XX" item of corresponding data.
Does the mobile phone support MAC operating system?No, it doesn't.
How can I find the IMEI number of this device?There are three ways to find the IMEI number of mobile phone. 1. Enter into home screen and press Menu--System settings--About phone--Status massage, then you can view the IMEI number of device and other basic information. 2. Take out battery cover and battery, then you can find a label which is printed with IMEI number on the back of device. 3. Enter into home screen and open the dialing pad, dial *#06# to open the manual function test mode, choose IMEI, then the device displays the IMEI number of device. IMEI (International Mobile Equipment Identity) is used for identifying the number of GSM mobile phone.
How can I check the model name and number of this device?To check the information of mobile phone: Menu--System settings--About phone, the you can view the related information of mobile phone.
What is the normal working temperature of this device?-10℃ to 50℃
Can I answer a call via headset?Yes, you could.
Can I do three-way calling or multi-way calling?Please refer to the following supposed situations to change the settings: Suppose that, Party A, Party B and Party C need to call each other, A is the incoming call, B and C are waiting for the calling. 1. A gets through the call with B, 2. A make the call with C on the new dialing interface. 3. When A is calling C, B just needs to wait. And A can switch between B and C using the "switch" button on the bottom bar in the conversation interface. 4. After implementing step 3, A can combines all the talker together by using "combine" button on the bottom bar in the conversation interface. Note: 1. During three-way (multi-way)calling, the first incoming call is the maker of this call, he/she needs to get through the call of each participants(three above) one by one 2. For three-way(multi-way)calling, the participants don't need to open the relevant businesses. 3. For three-way(multi-way) calling, maybe you need to pay extra fees, you need to make a confirmation with your service operator.
How can I quickly disable incoming call ringtone and enable vibration of mobile phone?If you want to quickly disable the incoming call ringtone and open vibration mode, you can press volume down key to turn down the volume to the lowest until the mobile phone vibrates and the volume of ringtone is displayed as Zero. You can also press the power key until a pop up menu displayed, you can choose vibrate or silent mode there.
How can I dial and save the phone number which is transmitted by SMS?To dial or save the phone number that is transmitted by SMS or email, please open the message which includes the phone number, then choose the phone number to save as contacts. Note: All applications is a square icon on the straight lower of home screen.
How do I send SMS and Email to a group?To send SMS or Email to contact groups, you must set the contacts which are saved in mobile phone or Gmail account as contacts group list. 1. Create and edit group. Enter into home screen and press All applications--People--Groups--New group or add the relevant contacts to existed group. 2. Select one group and open the list. Then choose option menu "Send group message" then compose the message. Or you can enter into home screen and press All applications--Messaging--【New message】, click the icon of【Receiver】and choose 【Groups】, then choose the contacts that you need to send message, check √ in the box, and press【OK】, then edit and send the message subsequently. Note: 1. All applications is a square icon on the straight lower of home screen. 2. The mobile phone should have removable Internet connection (Wi-Fi,GPRS/3G and so on) to transmit Email, also you may need to pay GPRS/3G fees.
How can I forward messages on mobile phone?Please hold the messages to be forwarded for 2s until a menu appears, choose【Forward】 to enter into the option list of forwarding message, then select the recipient to forward.
How can I back up my data?To back up your data, there are 2 ways: 1. You can back up your data via the third party PC software(Such as 91 assistant). 2. You can back up your data via Google account.
Can I change the input method?You can download the input method that you want from Google【Play store】. Note: You can refer to the question 【How do I use inputting method after installed it?】for more details.
How do I use the input method after installed it?After installing input method, please tap Menu--System settings--Language& input, check √ for the installed input method.
How can I disable the virtual keypad ringtone and keypad vibration?To disable virtual keypad ringtone: Press Menu--System settings--Sound-Remove √ of 【Dial pad touch tones】【Touch Sounds】and 【Vibrate on touch】.
How do I restore device to factory settings?You can solve many issues by restoring factory settings. Press Menu--System settings--Backup & reset--Factory data reset. Then press "Reset phone" to start restoring factory setting. The process will take about 3 minutes, the mobile phone will restart after restored successfully. If your mobile phone stops on a Logo image for a long time with no respond, please directly remove the battery, then install battery again to power on device. Note: 1. The time to power on device will be a little longer after restored factory setting, so please wait with your patience. 2. Restore factory settings will erase the user data that is stored in mobile phone, therefore please back up the data before restoring factory settings.
Does the mobile phone support microSD card upgrade?Yes, it does.
Can I set other locking methods besides pattern locking?Yes, there are three methods of locking screen. To set screen lock, please access home screen and press Menu--System settings--Security--Screen lock. The available screen lock methods are as follows: 1. Long Press - Set long press screen to unlock. 2. Pattern - Set screen lock pattern according to the prompt of LCD. 3. PIN - Set one group of code which includes 4 digits at least. 4. Password - Set one group of password which includes letters and number. Note: If you forgot screen locking, you may need to reset firmware, you can refer to the question of (How do I restore factory settings)
How can I set the password as invisible?To set the password as invisible: Press Menu--System settings--Security--Password, then remove √ of【Make passwords visible】.Expand All |Collapse All
How can I turn the screen on after the mobile phone has entered into standby mode (Black screen)?You can press Power key to light up screen. In order prevent lighting up screen by accidently pressing the key and save the standby time, ZTE hasn't designed any key awake function. Note: Please refer to the question【How do I adjust the idle time of mobile phone before getting into sleeping mode?】for more details.
How can I move or delete the icons on the home screen?You can hold the icon that you want to move over 2 seconds until you can feel the mobile phone shocking slightly, then you can drag the icon to the trash can on the top of screen to delete icon. You can also move the icon from menu to home screen.
How can I customize the arrangement of the home screen?Also you can hold an icon over 2 seconds until you can feel the mobile phone shocking slightly, then you can drag it to a new place.
How do I change the wallpaper?To change the wallpaper of mobile phone: Enter into home screen and press Menu-- System Settings--Display--Wallpaper-choose any image that you like from【Wallpapers】,【Live wallpapers】and【 Gallery】as wallpaper.
How do I adjust the idle time of mobile phone before getting into sleeping mode?Please enter into Menu--System settings--Display-Sleep. You can determine when the screen is locked.
How do I disable the auto-rotate screen?To disable the autorotation function of screen: Menu--System settings--Accessibility then remove √ of【Auto-rotate screen】
How can I adjust the contrast and brightness?To adjust the contrast and brightness of mobile phone: Press Menu--System settings--Display--Brightness. Remove the √ of 【Auto brightness, then you can move the bar on the lower to adjust the display brightness of LCD, then click【OK】.Expand All |Collapse All
How can I set incoming call ringtone?To set phone ringtone, there are 2 ways: 1. Enter into home screen, press Menu--System settings--Sound-(Incoming call)Phone ringtone. Choose the ringtone that you want to set from list, then click OK. 2. From music application, you can also select one music and implement “Use as phone ringtone" option to set it as the incoming call ringtone.
How can I set incoming call ringtone for specific contacts?No, you can't do this option on this device.
How can I set an MP3 as a notification ringtone (Message ringtone)?To set notification ringtone, there are 2 ways: 1. Enter into home screen, press Menu key-System settings-Sound-Default notification. Choose the ringtone that you want to set from list, then click OK. 2. From music application, you can also select one music and implement "Use as notification ringtone" option to set it as the notification ringtone.Expand All |Collapse All
Can the camera automatically detect the correct lighting conditions?Yes. After enabling camera function, you can set【White balance】as【Auto】， then the camera will automatically detect the lighting condition and adjust the brightness.
How can I change the resolution of the camera and video?Please view the detail specification of your mobile phone to check the resolution of camera. Generally the resolution of camera is unchangeable; it depends on the maximum resolution of mobile phone. Enabling video function can adjust the image quality. All applications--Video then you can choose the image quality that you need. Note: All applications is a square icon on the straight lower of home screen.
Where are the pictures and videos saved? Could I customize the saving path?With inserting microSD card in mobile phone, your pictures and videos will be saved in DCIM folder in microSD Card; Without microSD card inserted, the pictures and videos will be saved in DCIM folder in phone. User can not define the saving path manually.Expand All |Collapse All
How do I export photos stored in the phone memory and SD card via a PC?1. Connect your mobile phone to PC. -> turn on phone -> click on " Turn off USB storage" 2. Go to Settings -> Connect to PC ->【Media device（MTP)】. 3. In "My computer" , double click “Z993”. 4. In "DCIM" subfolder of "Phone" or "SD card" ,copy pictures to PC. 5. For MAC OS, access internal and SD card storage via PC must via Android file transfer (pay a visit to www.android.com/filetransfer). Then, you can see the internal storage and SD card storage label on your PC. You can access them as a U disk and export/import your photos.
How can I check the available memory?To check the storage of microSD card and available memory space, please press Menu--System settings--Storage.
How can I erase the external microSD card (TF card)?To erase the MicroSD card, please press Menu--System settings--Storage--Erase SD card.Expand All |Collapse All
How can I take out the battery?Please power off the mobile phone, place it on the hand with LCD facing downwards. Find the small gap on the lower of joint close, then push up the back cover from the gap to separate the back cover from your mobile phone. Find the gap on battery slot, then lift up the edge of battery to get the battery out.
How can I quickly view the charging status of mobile phone?When the mobile phone is being charged, please press power key to get into standby status, then press power key again to open standby screen, the charging status is showed on screen.
How can I check the status of battery power?How can I check the status of battery power?Expand All |Collapse All
How can I use GPS function and other Navigation software?To use GPS function: 1. Please enable GPS equipment : System settings-Location services- Check √ for【GPS satellites】 2. Please install relevant map application or navigation application. Android mobile phone has built-in 【Google map】and【Navigation】. 3. Open【Navigation】application to navigate. All applications -Navigation Note: 1. All applications is a square icon on the straight lower of home screen. 2. Your mobile phone should have Internet connection (Wi-Fi ,GPRS/3G and so on）to use this service, and this service will shorten the battery life of mobile phone . 3. Enabling GPS equipment will consume more battery power, which will shorten the battery life, you can refer to the question of【How could I save power and extend standby time of mobile phone?
Can I view the newly-built notebook in filer of mobile phone? Can I export the files to computer?You can save (export) the data of notebook in SD card as text (.txt) file, then you can copy the data from microSD card to computer via other transportation.
How can I set up a virtual private network (VPN) connection?To set the virtual private network (VPN), please press Menu--System settings-Wireless & networks--VPN--Add VPN profile. Choose the type of virtual private network that you need to build, input the information of VPN, then press Menu key-Save. Note: 1. The mobile phone should have Internet connection (Wi-Fi and GPRS/3G) to use this service, and you may need to pay GPRS/3G fees. 2. Please inquiry your IT administrator to obtain VPN settings. 3. This function works with Wi-Fi or GPRS/3G , which will shorten the battery life. Please refer to the question (How could I maximize the battery life of mobile phone?) for more details.
How can I prevent network downloading interruption?You can connect mobile phone with Wi-Fi to prevent downloading interruption with Internet. Please press Menu--System settings--Wi-Fi-Menu key--Advanced-Keep Wi-Fi on during sleep--Never. Note: Using【Keep Wi-Fi on during sleep: Never sleep】will shorten the battery life of mobile phone. You can refer to the question【How could I maximize the battery life?】
Can I switch the network mode when Wi-Fi has no signal?Yes, the mobile phone will automatically switch to GSM or 3G network when WLAN signal is weak. If you worry about the network traffic, you can disable the data business in Settings.
Can Wi-Fi disconnect with network when the mobile phone is in sleeping mode?Wi-Fi will automatically disconnect with network during sleeping mode, but it will connect to original access point when the mobile phone turns on, thus you can save the battery power. Note: This function depends on your 【WLAN (WiFi) sleeping policy】, you can refer to the question【How could I prevent network downloading interruption?】for more details.
Why is network traffic produced when opening a data connection?The mobile phone interacts with network server when data is enabled. The mobile phone needs to send request to network server first, then the network server needs to get confirmation information to build connection with mobile phone. Therefore, this interaction will result in producing network traffic. However, the network traffic will not be too much, as it’s usually only few kilobytes (KB) or ten kilobytes (KB). Besides, the number of network traffic statistic is for reference only, with regard to actual statistic of network traffic, please take the operator’s statistic as standard.
How can I save the network traffic of mobile phone?1. You can disable the data connection to prevent producing unnecessary network traffic when you don't need to log in Internet. Menu--System settings--Mobile networks--Data enabled remove √ . 2. Network traffic monitoring We recommend to install the third party network traffic monitoring software to real-time monitor the network traffic in case producing unnecessary network traffic.
How can I make a call via compatible Bluetooth?To use this function, you need to match your mobile phone with compatible Bluetooth headset. If you want to dial voice call via compatible Bluetooth device, please hold the searching button of device, then speak to Bluetooth device. The available key words like (call
). For example, call John Smith All applications, then the mobile phone will call the All applications telephone of John Smith . Note: 1. The mobile phone should have Internet connection (Wi-Fi, GPRS/3G and so on) . You may need to pay GPRS/3G fees to your operator. 2. This function works with Bluetooth, which will shorten the battery life of mobile phone. Please refer to the question(How could I extend battery life?) 3. Only when the Bluetooth headphone is matched with mobile phone can you use this function. Please refer to the question (How could I match the Bluetooth headphone with mobile phone?)
How can I change the name of mobile phone for Bluetooth settings?To change the name of your mobile phone, please press Menu--System settings--Bluetooth--Settings--Rename phone, then you can edit the name of your mobile phone.
How many Bluetooth devices can I connect with? How many Bluetooth devices can mobile phone transfer data with?Theoretically there is no limit for connected Bluetooth device, but the mobile phone can transfer data with only one Bluetooth device.
How can I transfer the file or data via Bluetooth of mobile phone?First please enter into Menu--System settings--Bluetooth tap ON to search Bluetooth devices then tap other Bluetooth device to connect your mobile phone with other mobile phone, select the file that you need to transfer, then click Menu key and select Bluetooth to send the file.
Why can't other devices search for my mobile phone with my Bluetooth enabled?Please enter into Bluetooth (Menu--System settings--Bluetooth), then tap Z993 to switch to "Visible to all nearby Bluetooth devices".Expand All |Collapse All
Software & Apps
How can I manually install driver after connecting mobile phone with computer?1. Connect your mobile phone to PC. -> turn on phone -> click on " Turn off USB storage". 2. Go to Settings -> Connect to PC ->【Install driver】 3. In "My computer", double click "USB_Driver". 4. Double click "AutoRun.exe", and install handset driver. Note: It is for WINDOWS XP system of install driver.
How can I turn on USB debugging?Enter into Menu--System settings--Developer options--Check √ for 【USB debugging】.
Can I view the running applications and disable the unused applications?To view the running applications of your mobile phone: All applications-Task manager, also you can disable the applications which you don't use. Note: All applications is a square icon on the straight lower of home screen.
Can I delete the built-in applications customized by the Operator?Generally the built-in operator customized applications cannot be deleted. Only third party applications of products (Not customized by operator) can be deleted. The users can enter into application management options to check.
How can I clear the browsing logs of browser?To delete the browsing logs, please press All applications--Browser--Menu--Settings—Privacy & security--Clear history Note: 1. All applications is a square icon on the straight lower of home screen. 2. The mobile phone should have Internet connection (Wi-Fi or GPRS/3G). You need to pay GPRS/3G fees and it will shorten the battery life when using the Internet.
Is there a limit on the number of browser windows?Theoretically Android system supports multiple browsing windows with no limit. However, open too many browsing windows at the same time will take place of system memory, which may affect running other applications. Meanwhile, as the habit of each person is different. We recommend to search and download the third party Internet browser from【Play store】 Note: 1. The mobile phone should have Internet access (Wi-Fi or GPRS/3G). You need to pay GPRS/3G fees and it will shorten the battery life when you using the Internet. 2. This function needs to work with Wi-Fi and GPRS/3G ,which will shorten the battery life .
How can I add the website to My Favorites or set as a bookmark??You can add your favorite websites to bookmark (My Favorites) with no limit. Please enter into home screen and press All applications--Browser, choose option "save to bookmark" , then edit the name of bookmark (My Favorites) and click OK. Note: 1. All applications is a square icon on the straight lower of home screen, you can open the application selection list. 2. The mobile phone should have Internet connection (Wi-Fi or GPRS/3G), which will shorten the battery life. You may also need to pay GPRS/3G fee. 3. This function works with Wi-Fi and GPRS/3G, which will shorten the battery life.
How can I install compatible applications in my mobile phone?As Android operating system is an open-source operating system, you can directly search and download the applications that you want from【Play Store】 Note: This function works with Wi-Fi or GPRS/3G, which will shorten the battery life. Also you may need to pay GPRS/3G fees.
How can I install the applications from a computer to the mobile phone?To install the applications from computer to mobile phone (Including MicroSD card) , you can refer to the following methods: 1. You can install applications via the third party PC software(Such as 91 assistant). After connecting the mobile phone with computer and the mobile phone is identified by the third party PC software, you can directly install the applications via the third party PC software. 2. Copy the applications that you want to install to MicroSD card, then open 【File manager】in All applications to find and run the application (.apk file). Note: 1. As for the third party PC software, please contact software supplier for more details. 2. Please refer to the question of 【How could I install applications into Micro SD card (TF card)】for more details.
How can I enable the auto-update of applications?To enable the auto-update of application which you download from【Play Store】, please enter into home screen and press All applications--Play Store--Menu--My applications. When an application list appears, choose the application which you want to enable auto-update and check √ for Allow auto-update. Note: 1. All applications is a square icon on the straight lower of home screen. 2. The mobile phone should have Internet connection (Wi-Fi, GPRS/3G and so on) , which will shorten the battery life, and you may need to pay GPRS/3G fees. 3. Due to the effect of policy, it's not allowed to use Google business in China, so you cannot download auto update from Google market.
How can I uninstall applications??Enter Menu--Settings--Apps, Find the application that you want to delete, then click Uninstall. Please note that the system programs of mobile phone cannot be uninstalled.
How can I use the operator customized software?To use the operator customized third party software, please contact your service provider for more details.
How do I use the voice command?You can use voice command via voice searching function. Enter into home screen and press all applications--Voice search, then speak out valid command, such as 【Contacts name】or【Application】. Note: 1. All application is a square icon on the straight lower of home screen. 2. The mobile phone should have Internet connection (Wi-Fi, GPRS/3G and so on) to use this service. You also need to pay GPRS/3G fee to your operator. 3. This function works with Wi-Fi or GPRS/3G, which will shorten the battery life.
Can I customize the arrangement of applications on the device?The arrangement of applications in 【All applications】is solid, which cannot be adjusted and moved. However, you can customize the applications on home screen. You can refer to the question of 【How could I customize the arrangement of home screen and wallpaper】for more details.
What does ROOT mean?Root is a right to use the system, it's the highest system administrator. You can modify the files of internal system with Root right. In order to prevent the software modifying the system file, Android system has hidden the Root right, which means generally the system files cannot be modified.
ManualsZTE Prelude User Manual (English - PDF - 2.29MB)
ZTE Prelude User Manual (Spanish - PDF - 2.2MB)
ZTE Prelude Quick Start Guide (English & Spanish - PDF - 2.8MB)
Contact SupportIf you have questions about how to use ZTE mobile devices or your device needs repair services, please contact our services hotline or email for more information.Service Hotline: 877-817-1759
Hotline Hours: Monday-Sunday 8am - 9pm (CST)Live ChatEmail ZTE