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- Blazing-fast 4G LTE
- High-powered Android™ 4.1.2 (Jellybean)
- Crisp 4" TFT display
- 5 MP camera (rear) and 1 MP (front)
- complete nightmare!!! Review by mary
- Leary Review by Justin
- I'm so disgusted!!! Review by Robin
- 4syars Review by dalia
(Posted on 12/16/2014)
- great Review by daniel
(Posted on 10/19/2014)
Design Type Smartphone Form Factor Candy Bar Height 4.88" Width 2.58" Depth 0.46" Weight 4.53 oz Color Black Display Physical Size 4" Resolution: Width 480 Resolution: Height 800 Technology WVGA Platform OS Android 4.1 (Jelly Bean) Camera Main Resolution 5 MP Features Auto Focus Video Capture Video at up to 30 fps (HD) Front-Facing Resolution 1 MP Processor CPU 1.2 GHz Dual Core Qualcomm® MSM8930 Battery Capacity 1780 mAh Talk Time* Up to 9.5 hours Standby Time* Up to 300 hours Wireless Charging No
*Actual times vary because some features & applications may use more power
Memory Internal ROM: 4GB + RAM: 1GB Expandable microSD, support up to 32 GB Networks Frequencies GSM 850/900/1800/1900 - UMTS 850/1900/2100 - LTE B4/B17 Connectivity Bluetooth 4.0 Wi-Fi 802.11 b/g/n Mobile Hotspot No GPS aGPS USB Yes Headset Jack 3.5mm Audio & Video Audio Format mp3, QCELP, eAMR, Vorbis, PCM, AAC, AAC+, eAAC+, AMR-NB, AMR-WB, EVRC, m4a, 3gp, ogg,qcp, mid, 3ga Video Format mp4, m4v , 3gp , webm Messaging Features Threaded SMS Accessory Compatibility Hearing Aid Compliance M3/T4 Text Telephone (TTY) Compatibility Yes
Check out the latest support materials here for your device.
Download user manuals, read FAQs, and upgrade your device's software.
Need Warranty Support?
For warranty support of your Cricket device, please contact Cricket directly at:
1-800-CRICKET (274-2538) or 611 from your phone
or go toExpand All |Collapse All
What can I do if the mobile phone freezes or reboots?Such problems may be caused by the fault of third party software, you can attempt to restore factory settings first. Tap Menu--System settings--Backup & Reset--Factory data reset. If the faults still happen, please upgrade software version. Note: Before implementing factory data reset, please use "Backup & restore" to backup your user data.
What do I do if I forgot the unlock pattern?If you enter the wrong unlock pattern for five times, the mobile phone would notify you to try again after 30 minutes. If you enter the wrong pattern for many times, the mobile phone will ask you to log in with your Google account.
How can I share my contacts with another phone?Please select the contacts you want to share in "contacts" and then press "share" with any of the following ways you want: "Bluetooth", "Email", "Gmail”, or "Messaging".
How can I cancel the vibration setting when call is connected?I'm sorry, you cannot delete it.
How can I add more email accounts on the phone?Please tap Menu--System settings--+ Add account.
How can I record a conversation I have with another person?This phone doesn't support this function
How many contacts can be added to one group?There's no limit for this.
Does the phone support voice recording?Yes, you can use the "Sounder Recorder" to record in the phone.
Does this phone support the NFC function?No, it doesn't support.
Does this phone support a MHL or HDMI port?No, it doesn't support.
Can I open .pdf, Word, or .txt format files on the phone?You can open the word and text files with the software included on the phone called "Kingsoft office". You need to download proper software in "Play Store" to open the PDF file.
How do I delete the email account on the phone?Press "Email"，tap Menu--Settings, and select the accounts you need to delete and press "Remove account".
How do I solve the problem that the phone can send emails but not receive emails?Please check Incoming Mail Server & Incoming Port.
How do I change the default search engine in the browser?Open a browser and press Menu--Settings--Advanced--Set search engine to change the search engine.
Why is the standby time of the smart phone much shorter than the standby time of a feature phone? How can I improve the standby performance?As the system of smart phone is more powerful, it is similar to a computer with strong network function and all kinds of applications , therefore, the smart phone consumes more power than that of a feature phone. The battery will be consumed more quickly when using internet browsers or some other downloading functions. Besides, the standby time of mobile phone is also related to the network and signal coverage , when the signal is weak, the mobile phone needs to consume more power to search for signal to function better. To sum up, the standby time of a smart phone depends on many factors, such as signal strength, downloaded applications, games, navigation and so on.
You can save power and extend the standby time with the following settings:
1.You can disable GPS function; The operation is: System settings-Location services-GPS satellites (Remove √).
2.You can disable the data connection function if you don't need to log in Internet; The operation is: System settings-Mobile networks-Data enabled (Remove √).
3.You also can save more power and release more memory as well as promote running speed of program by disabling the applications which you don't use.
How can I check and edit Word, Excel, PowerPoint and other Microsoft Office files?You can use the built-in "Kingsoft Office" application of the mobile phone to view Microsoft Office Word, Excel, and PowerPoint files. Please send the files that you need to the micro SD card of the mobile phone through a computer. If you want to view Microsoft Office files, please access home screen and press All applications——Open "Kingsoft Office" You can download and install other office applications from the "Play Store".
Does the phone support a compass function?Yes, it does support a compass function.
How can I change the language on the phone to another one?Please go to Menu--System settings--Language & input--Language.
Can I add contacts to my home screen? How to do it?First, open the contact you want to select in "Contacts", then press menu key to select "Place on home screen".
How can I send all incoming calls directly to voicemail for one of my contacts?Please contact the service provider's call center for help.
Will the alarm clock work when the phone is switched off?No, it won't.
Does the phone support video calling?No. it doesn't support.
How can I set up a speed dial?Open "Contacts" first and press menu key to select "Speed dial setting" in the option list appeared and then you can set speed dial number with 8 numbers from 2-9 key.
What is the resolution of the screen?It's 540*960.
How can I set the date and time?Tap Menu--System settings--Date & time to set it.
How can I view the phone's MAC address?Tap Menu--System settings--About phone--Status, and then you can see the Wi-Fi MAC address.
How can I view the phone's Bluetooth address?Tap Menu--System settings--About phone--Status, and then you can see the Bluetooth address. Notes: You can only view it when the Bluetooth has been turned on, or it will show unavailable.
How can I backup text messages on the phone?You can back up your messages by using third party software or a Gmail account.
How can I install the applications from a computer on to the mobile phone?To install the applications from a computer to the mobile phone (including microSD card), you can refer to the following methods:
1. You can install the applications through the third party pc software. After connecting the mobile phone with a computer, the mobile phone is identified by the third party pc software, then you can directly install the applications through the third party pc software.
2. Copy the applications that you want to install to the micro SD card, then open All applications- File manager to find and run the application (.apk file).
Note 1: As for the third party PC software, please contact software supplier for more details.
Note 2: Please refer to the question "How can I install applications into a micro SD card?" for more details.
How can I uninstall applications on the Android mobile phone?Enter Menu--System settings--Apps. Find the application that you want to delete, then click Uninstall. Please note that the system programs of the mobile phone cannot be uninstalled.
Can I use voice commands on mobile phone?To set up voice commands through voice searching function, enter into home screen and press all applications--Voice search, then speak out valid command, such as "Contacts name" or "Application".
Note 1: All applications is a square icon on the lower part of home screen.
Note 2: The mobile phone should have internet connection (Wi-Fi, GPRS/3G and so on) to use this service. You also need to pay GPRS/3G fee to your operator.
Note 3: This function works with Wi-Fi or GPRS/3G, which will shorten the battery life.
How can I back up my data?To back up your data, there are 2 ways:
1. You can back up your data through the third party pc software.
2. You can back up your data through a Google account.
Can I change the input method?You can download the input method that you want from "Play store" . Note: You can refer to the question "How do I use the input method after I have installed it?" for more details.
Will my phone automatically adjust brightness when using cameras?After enabling camera function, you can set "White balance" as "Auto, then the camera will automatically detect the lighting conditions and adjust the brightness.
Does the mobile phone support SD card upgrade?Yes, it does support SD card upgrade.
How can I export photos stored in the SD card to a pc?Connect the mobile phone to a computer and then refer to the following operations to check the settings in the mobile phone.
1. Connect your mobile phone to a pc.
2. Select "Media device（MTP)" in the option list after scrolling down the notification panel.
3. In "My computer", double click “Z995”.
4. In "DCIM" subfolder of "Phone" or "SD card", copy pictures to PC.
5. For MAC OS, you can go to www.android.com/filetransfer to read the information you need for transferring. Then you can see the internal storage and SD card storage label on your pc. You can access them as a U disk and export/import your photos.
How can I manually install a driver after connecting mobile phone with computer?Please refer to the following operations to install driver manually(Just support driver for WINDOWS).
1. Connect your mobile phone to PC.
2. In the prompting connection selection, select【Install driver】.
3. In "My computer", double click "USB_Driver".
4. Double click "AutoRun.exe", and install handset driver. Note: It is for WINDOWS XP system of install driver.
How can I enable the notification light for unprocessed notification?The notification light is mainly used for reminding you of missed calls and unread messages. If you want the LED blinking when there are unread messages or missed calls, please follow the operations: Menu--System settings--Display--Pulse notification lightcheck √)). Note1: Enabling the notification light will increase the power consumption of the phone.
How do I turn on the airplane mode on the mobile phone?There are 2 ways to turn on airplane mode. To turn on airplane mode:
1. You can hold the power key until an option list appears, then select "Airplane mode".
2. You can press Menu--System settings--Airplane tap ON.
How can I set multiple phone numbers for a single contact?Please make sure that the contacts are saved in the memory of the mobile phone or Google account. (You cannot save a single contact with multiple phone numbers on a SIM card) To set several groups of phone numbers for one person, please enter into home screen and press All applications-People, select the contact that you want to add more contacts, then press "Edit contacts". You can then add new information to this contact, including phone, email, postal address, and etc.
Note 1: All applications is a square icon on the straight lower section of the home screen, you can open the application selection list.
Note 2: You can also add a new email address and other information by pressing on "Add XXX" item of corresponding data.
How can I quickly view the charging status of the mobile phone?When the mobile phone is being charged, press the power key to go into standby status, then press power key again to open standby screen, the charging status is showed on the screen.
How can I turn on USB debugging?Enter into Menu--System settings--Developer options-USB debugging and select the box (Check √).
How can I find the IMEI number of the mobile phone?There are three ways to find the IMEI number on the mobile phone.
1. Enter into home screen and press Menu--System settings--About phone--Status massage, then you can view the IMEI number of device and other basic information.
2. Take out battery cover and battery, then you can find a label which is printed with IMEI number on the back of device.
3. Enter into home screen and open the dialing pad, dial *#06# to open the manual function test mode, select IMEI, then the device displays the IMEI number of device. Remark: IMEI stands for International Mobile Equipment Identity is used for identifying the number of a GSM mobile phone.
Does the mobile phone support MAC operating system?No, it doesn't.
How can I check the version of the mobile phone?To check the version of the mobile phone: Menu--System settings--About phone, then you can view the related information of the mobile phone.
What is the working temperature of the mobile phone?It's between -10℃--50℃.
Can I answer a call through a headset?Yes, you can.
Can I view the applications that are running and disable the applications not frequently used on the mobile phone?To view the running applications of the mobile phone, go to: All applications--Task manager. You can also disable the applications which you don't use. Note: All applications is a square icon on the straight lower section of the home screen.
Can I do three-way calling (Multi-way calling)?Yes, First, please contact your telecom operator to open relevant plan, which usually includes【Call waiting】and 【Three-way calling】.( Maybe the name is different due to different operator) After opening relevant plans, please refer to the following supposed situations to make the settings: Suppose that, Party A, Party B and Party C need to call each other, A is the incoming call, B and C are waiting for the call.
1. A gets through to B,
2. A make the call with C on the new dialing interface.
3. When A is calling C, B just needs to wait. A can switch between B and C using the "switch" button on the bottom bar in the conversation interface.
4. After implementing step 3, A can combines all the callers together by using "combine" button on the bottom bar in the conversation interface.
Note1: During three-way/multi-way calling, the first incoming call is the maker of this call, he/she needs to call of each of the participants (three above) one by one
Note2: For three-way/multi-way calling, extra fees may apply, contact your operator for details.
How can I use a newly installed input method?After installing input method, please tap Menu--System settings--Language & input, check √ for the installed input method.
How can I dial a voice call through compatible Bluetooth?To use this function, you need to match the mobile phone with the compatible Bluetooth headset. If you want to dial voice call through compatible Bluetooth device, hold the searching button of device, then speak to Bluetooth device. The available key words like "call, "Contacts name", "Contact type". For example, "call John Smith All applications", then the mobile phone will call the All applications telephone of John Smith .
Note 1: The mobile phone should have an internet connection (Wi-Fi, GPRS/3G and so on) . You may need to pay GPRS/3G fees to your operator.
Note 2: This function works with Bluetooth, which will shorten the battery life of mobile phone.
Note 3: Only when the Bluetooth headphone is matched with the mobile phone you can use this function. Refer to the question "How can I match the Bluetooth headphone with my mobile phone?"
How can I change the name of the mobile phone for Bluetooth sharing?To change the name of the mobile phone, please press Menu--System settings--Bluetooth--Settings--Rename phone, then you can edit the name of the mobile phone.
Can I set other locking methods for the mobile phone except pattern locking?There are 3 methods of locking the screen. To set screen lock, please access home screen and press Menu--System settings--Security--Screen lock. The available screen lock methods are as follows:
1. Long Press - Set long press screen to unlock.
2. Face Unlock - Look at your phone to unlock it.
3. Pattern - Set screen lock pattern according to the prompt of LCD.
4. PIN - Set a number password which includes 4 digits at least.
5. Password - Set a password which includes letters and number. Note: If you forget how to unlock your screen, you may need to reset the firmware, you can refer to the question of "How do I restore factory settings?"
What does ROOT mean?Root is the highest right to use the system and you can modify the files of internal system with it. Android system has hidden the Root right to prevent the software from being modified.
How can I set the password as invisible?To set the password as invisible: Press Menu--System settings--Security--Password, then remove √ of "Make passwords visible".
How do I adjust the idle time of the mobile phone before going in to sleep mode?Enter into Menu--System settings--Display-Sleep. You can determine when the screen is locked.
How do I disable the auto-rotate screen?To disable the auto rotation function of screen: Menu--System settings--Accessibility then remove √ of "Auto-rotate screen".
How do I disable the virtual keypad ringtone and keypad vibration?To disable virtual keypad ringtone: Press Menu--System settings--Sound--remove √ of "dial pad touch tones", "Touch Sounds" and "Vibrate on touch".
How do I restore the mobile phone to factory settings?You can solve many issues by restore the mobile phone back to factory settings. Press Menu--System settings--Backup & reset--Factory data reset. Then press "Reset phone" to start restoring factory setting. The process will take about 3 minutes, the mobile phone will restart after restored successfully. If your mobile phone stops on the logo image for a long time with no response, please quickly remove the battery, then install the battery again to power on the mobile phone.
Note 1: The time to power on device will be a little longer that normal after restored factory setting, so please be patient.
Note 2: Restoring the mobile phone to factory settings will erase the user data that is stored on the mobile phone, therefore back up the data before restoring factory settings.Expand All |Collapse All
How can I change the font size on the phone?You can change it by going to the Menu--System settings--Display--Font size.
How can I light up the screen after the mobile phone has entered into the standby mode (black screen)?You can press the "Power" key to light up the screen. Note: Please refer to the question "How do I adjust the idle time of the mobile phone before going into sleep mode?" for more details.
How do I adjust the contrast or brightness of the mobile phone?To adjust the contrast and brightness of mobile phone: Press Menu--System settings--Display--Brightness. Remove the √ of "Auto brightness", then you can move the bar to adjust the display brightness of LCD, then click "OK".
What does the icons at the top of the screen indicate?When "Data" of the mobile phone is enabled , some signal icons will appear on the top of screen. They indicate the type of wireless network for your smart phone, the detail are as follows: E means EDGE network; G means GPRS network; H means HSDPA network. These are data transmission modes of WCDMA network.
How can I move or delete the icons on the home screen?You can hold the icon that you want to move over 2 seconds until you can feel the mobile phone shocking slightly. Then drag the icon to the trash can on the top of screen to delete icon. You can also move the icon from menu to home screen.
How can I customize the arrangement of the home screen?Hold an icon over 2 seconds until you feel the mobile phone vibrating slightly, then you can drag it to a new location.
How can I change the wallpaper on the mobile phone?To change the wallpaper of mobile phone: Enter into home screen and press Menu-- System Settings--Display--Wallpaper，tap to change "Home" or the wall paper of "Lock screen", select any image that you like from【Wallpapers】,【Live wallpapers】and【 Gallery】as wallpaper.Expand All |Collapse All
How do I save pictures in the MMS? What is the storage path for these pictures on the phone?Please press download when you receive the MMS message and the picture will be downloaded to the folder "download" in the phone.
What is the maximum size of the picture that can be sent through MMS?It is 600KB or bigger.
How can I dial and save the phone number which is transmitted by SMS?To dial or save the phone number that is transmitted by SMS or email, please open the message which includes the phone number, then select the phone number to save as a contact. Note : All applications is a square icon on the straight lower section of the home screen.
How can I forward messages on the mobile phone?Hold the message to be forwarded for 2 seconds until a menu appears, select "Forward" to enter into the option list of forwarding message, then select the recipient to forward the message to.
How do I send an SMS to my group?To send SMS or Email to contact groups, you must set the contacts which are saved in mobile phone or Gmail account as contacts group list.
Step1: Create and edit group. Enter into the home screen and press All applications--Contacts--Groups--New group or add the relevant contacts to existed group.
Step 2: Select one group and open the list. Then select option menu "Send group message" then select the contact people you want to send the message to and press "Done". Edit message in "Type message" and press "Send" to send it. Another option is enter the home screen and press All applications--Messaging--Compose--click the icon of the "Receiver" and select the "Groups", then select the contacts that you need to send the message to. Check √ in the box, and press "OK". Edit and send the message.
Note 1: All applications is a square icon on the straight lower section of the home screen.
Note 2: The mobile phone should have removable internet connection (Wi-Fi, GPRS/3G and so on) to transmit email. Also you may need to pay GPRS/3G fees.Expand All |Collapse All
How do I turn on the screen lock sound?Tap Menu--System settings--Sound and then you can set screen lock sound.
How can I set a ringtone for incoming calls?Enter into home screen, press Menu--System settings--Sound-(Incoming call) Phone ringtone. You can select music from "RINGTONE"、"MUSIC"、"RECORD" to set as incoming ringtone.
How can I set an MP3 as a notification ringtone (message ringtone)?Enter into home screen, press Menu key-System settings-Sound-Default notification. Press music and you can select the MP3 files saved in your phone to set as a notification ringtone.
How can I quickly disable an incoming call ringtone and enable vibration mode on the mobile phone?If you want to quickly disable the incoming call ringtone and switch to vibration mode, you can press the "volume down key" to turn down the volume to the lowest until the mobile phone vibrates and the volume of ringtone is displayed as zero. You can also press the power key until a pop up menu displays where you can select "vibrate" or "silent" mode.Expand All |Collapse All
How can I change the resolution of the camera/video?Please view the detail specification of the mobile phone to check the resolution of the camera. Generally the resolution of the camera is unchangeable. It depends on the maximum resolution of the mobile phone. Enabling video function can adjust the image quality. All applications--Video then you can select the image quality that you need. Note: All applications is a square icon on the straight lower section of the home screen.
Where are the pictures and videos saved? Can I customize where they are saved?Insert an SD card in the mobile phone. Your pictures and videos will be saved in the DCIM folder on the SD Card. If no SD card inserted, the pictures and videos will be saved in the DCIM folder on the mobile phone. You cannot change the location where the pictures and videos are saved manually.
Can I turn off the sound when I am taking a picture?Yes. Tap Camera application-- Settings--Shutter tone and select "Off". That will turn off the sound.Expand All |Collapse All
Why is the actual memory space available less than the standard memory space?For an Android mobile phone, when you check the storage in the task manager section, you will find that the available memory is not the same with the standard memory, which caused much confusion for users. In fact, one reason for this problem is that the operating system of an Android phone has occupied 100M space of ROM. As the version of an operating system is different, the actual occupation is also different. The space occupied by the software version also varies for different situations. That's why the users are confused that the ROM isn't corresponding with standard memory.
How can I check the available memory of the mobile phone?To check the storage of SD card and available memory space, please press Menu--System settings--Storage.
How can I erase the external microSD card of the mobile phone?To erase the microSD card, please press Menu--System settings--Storage--Erase SD cardExpand All |Collapse All
How can I take out the battery?Power off the mobile phone and place it on your hand with the LCD facing down. Find the small gap where the joint close, and push up the back cover from the gap to separate the back cover from the mobile phone. Find the gap on battery slot, then lift up the edge of battery to get the battery out.
How can I check the status of the battery power?To check the status of battery power, please press Menu--System settings-Device-BatteryExpand All |Collapse All
How can I transfer the file or data through Bluetooth on the mobile phone?First please enter into Menu--System settings--Bluetooth tap ON to search Bluetooth devices then tap other Bluetooth device to connect the mobile phone with another mobile phone. Select the file that you need to transfer, then click Menu key and select Bluetooth to send the file.
Can I use the Bluetooth to share the phone's network?No, you cannot use Bluetooth to share the phone's network.
How can I connect to Wi-Fi?Please refer to the following operations to use Wi-Fi:
1. Enter into Menu --System settings--Wi-Fi tap ON
2. Enter into Wi-Fi, Wi-Fi signal which has be searched will appears
3. Click the device that you need to connect with
4. Please input correct password if the password is needed
5. When the mobile phone is connected and the Wi-Fi icon appears on the top of your screen, you can use Wi-Fi to log in to the Internet.
How do I share the Internet with the compatible devices? (as USB tethering and portable Wi-Fi hotspot)You can use the Wi-Fi hotspot function of Z995 to share the internet with other devices. First, you should turn on the data connection in Menu--System settings--Mobile networks and turn on "Portable hotspot" in Menu--System settings. When the Wi-Fi signal has been detected by other devices, input the password to connect. The password can be found in "HOTSPOT SETTINGS".
Does the phone support using the usb modem to share the phone's network?Yes, you can connect to a pc with a USB cable and share the network. Please connect the phone to the PC with the USB cable first. Go to Menu--System Settings--Mobile network settings and click Data enabled. Then Menu--System settings--Wireless & networks to turn on the USB tethering. Note: you need to use the (U)SIM card from Aio and buy a data plan.
How many Bluetooth devices can I connect with the mobile phone? How many Bluetooth devices can I transfer data with at a time?Theoretically there is no limitation for how many devices can be connected by Bluetooth, but the mobile phone can transfer data with only one Bluetooth device at a time.
Why can't another mobile phone/computer search for the mobile phone with the Bluetooth enabled?Please enter into Bluetooth (Menu--System settings--Bluetooth), then tap Z995 to switch to "Visible to all nearby Bluetooth devices".
How can I set a virtual private network (VPN) connection on the mobile phone?To set a virtual private network (VPN), please press Menu--System settings-Wireless & networks--VPN--Add VPN profile. Select the type of virtual private network that you need to build. Input the information for the VPN, and then press Menu key-Save.
Note 1: The mobile phone should have internet connection (Wi-Fi and GPRS/3G) to use this service, and you may need to pay GPRS/3G fees.
Note 2: Ask your IT administrator to obtain the VPN settings.
Note 3: This function works with Wi-Fi or GPRS/3G , which will shorten the battery life. Refer to the question "How can I maximize the battery life of the mobile phone?" for more details.
How can I prevent network downloading interruptions?You can connect mobile phone with Wi-Fi to prevent downloading interruptions. Press Menu--System settings--Wi-Fi-Menu key--Advanced--Keep Wi-Fi on during sleep--Never. Note: Using "Keep Wi-Fi on during sleep: Never sleep" will shorten the battery life of the mobile phone. Refer to the question "How can I maximize the battery life?"
How can I log in Internet with data (2G or 3G)?To enable data plan: Please go to Menu --System settings-Mobile network settings.
1. Data enabled (Check √).
2. Select "Network Mode" to select your network.
3. "Access point name" to select the access point name of your operator.
Note: Enabling "Data" will produce network traffic, which will shorten the battery life. You also need to pay additional fees to your network provider.
Will the mobile phone switch to network mode when Wi-Fi signal disappears?Yes, the mobile phone will automatically switch to GSM or 3G network when WLAN signal is weak or disappears. If you worry about the network traffic, you can disable the data plan in Settings.
Will the Wi-Fi disconnect with the network when the mobile phone is in sleep mode?Wi-Fi will automatically disconnect with the network during sleep mode, but it will connect to original access point when the mobile phone turns on, thus you can save the battery power. Note: This function depends on your "WLAN (WiFi) sleeping policy". Refer to the question "How can I prevent network downloading interruptions?" for more details.
Why does the mobile phone produce network traffic when opening a data connection?The mobile phone will interact with the network server when data is enabled. The mobile phone will send request to the network server, then the network server will wait for confirmation information to build connection with mobile phone. Therefore, this interaction will result in producing network traffic. However, the network traffic will not be too much, as it’s usually only a few kilobytes (KB).
How can I save the network traffic on the mobile phone?1. You can disable the data connection to prevent producing unnecessary network traffic when you don't need to log in to internet. Menu--System settings--Mobile networks--Data enabled remove check √ . 2. We recommend you install the third party network traffic monitoring software to real-time monitor the network traffic.Expand All |Collapse All
Software & Apps
How can I install applications on to the micro SD card?Generally there are two ways to install applications on a micro SD card:
1. When you finished installing applications which are downloaded from the "Play Store", the default installation directory of this software is in ROM of mobile phone instead of the micro SD card. Please move this application to the micro SD card: System settings-device-apps-select the newly installed application-implement "Move to SD card".
2. You can install applications to the micro SD card directly by using third party software.
Note 1: Not all applications can be moved to the micro SD card.
Note 2: After the application is moved to the micro SD card, there will still be some program files left on ROM of the phone.
Note 3: With regard to the third party PC software, please contact software supplier for more details.
How can I create a playlist?Press "Settings" key at the back of the music in the application "Menu" and select "Add to playlist".
Is there any limit on the number of browsing window in my phone?Theoretically Android system supports multiple browsing windows with no limitation. However, opening too many browsing windows at the same time will take up space in system memory, which may affect the running speed of other applications. Meanwhile, as the habit of each person is different. we recommend to search and download the third party Internet browser from "Play store".
Note 1: The mobile phone should have internet access (Wi-Fi or GPRS/3G). You need to pay GPRS/3G fees and it will shorten the battery life when you using the internet.
Note 2: This function needs to work with Wi-Fi and GPRS/3G ,which will shorten the battery life.
How do I clear the browsing logs from the internet?To delete the browsing logs, please press All applications--Browser--Menu--Settings--Privacy & security--Clear history
Note 1: All applications is a square icon on the straight lower section of the home screen.
Note 2: The mobile phone should have internet connection (Wi-Fi or GPRS/3G). You need to pay GPRS/3G fees and it will shorten the battery life when using the Internet.
How can I add the website to My Favorites as a Bookmark?You can add your favorite websites to bookmark (My Favorites) with no limitation. Enter in to the home screen and press All applications--Browser, select option "save to bookmark", then edit the name of bookmark (My Favorites) and click OK.
Note 1: All applications is a square icon on the straight lower section of the home screen, you can open the application selection list.
Note 2: The mobile phone should have internet connection (Wi-Fi or GPRS/3G), which will shorten the battery life. You may also need to pay GPRS/3G fee.
Note 3: This function works with Wi-Fi and GPRS/3G, which will shorten the battery life.
How can I use the GPS function and other Navigation software on the mobile phone?To use GPS function:
1. Please enable GPS equipment: System settings-Location services- Check √ for【GPS satellites】
2. Please install relevant map application or navigation application. The mobile phone has built-in "Navigation" & "Maps".
3. Open "Navigation" application to navigate. All applications --Navigation
Note 1: All applications is a square icon on the straight lower section of the home screen.
Note 2: Your mobile phone should have internet connection (Wi-Fi , GPRS/3G and so on）to use this service, and this service will shorten the battery life of the mobile phone.
Note 3: Enabling GPS equipment will consume more battery power, which will shorten the battery life. Refer to the question of "What is the standby time of the smart phone is much shorter than the standby time of a feature phone? How can I improve the standby performance?"
Can I delete the built-in applications customized by the operator?Generally the built-in customized applications by the operator cannot be deleted. Some of the third party applications not customized by the operator can be deleted. The users can enter into application management options to operate.
How can I install compatible applications on the mobile phone?An Android operating system is an open-source operating system. You can directly search and download the applications that you want from the "Play Store". Note: This function works with Wi-Fi or GPRS/3G, which will shorten the battery life. Also you may need to pay GPRS/3G fees to your operator.
How can I enable the auto-update of applications?To enable the auto-update of applications which you downloaded from the "Play Store", enter the home screen and press All applications--Play Store--Menu--My applications. When an application list appears, select the application which you want to enable auto-update and check √ for Allow auto-update. Note 1: "All applications" is a square icon on the straight lower section of the home screen. Note 2: The mobile phone should have internet connection (Wi-Fi, GPRS/3G and so on) , which will shorten the battery life, and you may need to pay GPRS/3G fees to your operator.
Can I view the newly-built Notepad in the files on the mobile phone? Can I export the files to a computer?You can save/export the data from NotePad in the SD card as text (.txt) file, then you can copy the data from SD card to a computer.
How can I use the operator customized software?To use the operator customized third party software, please contact your service provider for more details.
ManualsZTE Overture User Manual (English - PDF - 2.25MB)
ZTE Overture User Manual (Spanish - PDF - 2.25MB)
ZTE Overture Quick Start Guide (English & Spanish - PDF - 4.63MB)
Contact SupportIf you have questions about how to use ZTE mobile devices or your device needs repair services, please contact our services hotline or email for more information.Service Hotline: 877-817-1759
Hotline Hours: Monday-Sunday 8am - 9pm (CST)Live ChatEmail ZTE