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The ZTE Grand S™ is one of the most beautiful phones you could ever own. It combines unique design with outstanding technology in an ultrathin frame. The 5-inch full high definition screen floats atop the sleek curves of an ergonomic 0.27-inch frame housing a powerful quad-core Qualcomm Snapdragon processor. A 13 megapixel camera captures crystal-clear images and an approachable custom user interface ensures that the device is simple to set up and use within minutes. The ZTE Grand S is an unlocked 3G GSM phone, but offers 4G like speeds (HSPA+) on T-Mobile and AT&T networks.
The ZTE Grand S™ is one of the most beautiful phones you could ever own. It combines unique design with outstanding technology in an ultrathin frame. The 5-inch full high definition screen floats atop the sleek curves of an ergonomic 0.27-inch frame housing a powerful quad-core Qualcomm Snapdragon processor. A 13 megapixel camera captures crystal-clear images and an approachable custom user interface ensures that the device is simple to set up and use within minutes. The ZTE Grand S is an unlocked 3G GSM phone, but offers 4G like speeds (HSPA+) on T-Mobile and AT&T networks.

Specs

  • Type
    Smartphone
  • Form Factor
    Candy Bar
  • Height
    5.5"
  • Width
    2.75"
  • Depth
    0.27"
  • Weight
    3.88 oz
  • Color
    White
  • Physical Size
    5‘’
  • Resolution: Width
    1080
  • Resolution: Height
    1920
  • Technology
    FHD IPS (440 ppi)
  • OS
    Android 4.1 (Jelly Bean)
  • Main Resolution
    13 MP
  • Features
    Auto Focus, LED Flash & Zoom
  • Video Capture
    1080p
  • Front-Facing Resolution
    2 MP
  • CPU
    1.5 GHz Quad-Core APQ8064
  • Capacity
    1780 mAh
  • Wireless Charging
    No
  • Internal
    2GB RAM + 16GB ROM
  • Expandable
    MicroSD, up to 32GB
  • Frequencies
    GSM 850/900/1800/1900 UMTS 850/1900
  • Data Speed
    HSPA+
  • Bluetooth
    4.0+LE
  • Wi-Fi
    802.11 b/g/n
  • Mobile Hotspot
    Yes
  • GPS
    GPS, aGPS
  • USB
    Yes
  • Headset Jack
    3.5mm
  • Audio Format
    M4A, MP3, MP4, WAV
  • Video Format
    MP4, H.263, H.264
  • Sound Technology
    Dolby

Support

Support Overview

Check out the latest support materials here for your device.

Download user manuals, read FAQs, and upgrade your device's software.

The Premium Protection Plan provides supplemental protection for this device sold within the U.S. For more informaiton, please download the policy under the "Manuals" tab. 

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    Top 10

    How can I quickly quiet an incoming call and enable vibration?

    Press the volume down key down all the way until the phone vibrates and the icon changes. Another way is to press the power key until a pop-up menu is displayed and you can choose vibrate or silent mode there.

    How can I share my contacts with another phone?

    In the "People" (Contacts) application, touch the Menu key at the bottom right of the phone, then choose "Multi-Select" from the menu. Select the contact(s) you want to share, touch "Share" and then one of any of the following: "Bluetooth", "Email", "Gmail", "Messaging", "Send to Friends" or "Wifi Direct".

    Can I make the font size of the phone bigger?

    Yes, open Settings, touch "Display", then "Font size".

    How can I change the wallpaper?

    Touch and hold on an empty place on the idle screen to bring up a menu containing wallpaper options.

    How can I add another email account on the phone?

    Open Settings, touch "+ Add account", then "Email" and follow the prompts.

    How can I delete an email account on the phone?

    Touch "Email", touch the Menu key at the bottom right of the phone, choose "Account settings" from the menu, touch the account(s) you wish to delete, scroll down and touch "Remove account".

    How can I install compatible applications onto my phone?

    As the Android operating system is an open-source operating system, you can directly search for and download the applications that you want from the Play Store application.

    How can I uninstall an application?

    Open Settings and touch "Apps" under DEVICE, touch the application that you want to delete, then touch "Uninstall". Please note that the system programs cannot be uninstalled.

    Can I open PDF, Word, and txt format files on the phone?

    Yes, you can use the built-in "Kingsoft Office" application to view Microsoft Office Word, Excel and PowerPoint files.

    How can I save battery power and maximize standby time?

    Turn off some things you aren't using that use up power.
    1. You can disable GPS by opening Settings, then touch "Location Services" and uncheck "GPS satellites".
    2. You can disable the applications which you don't use very frequently, thus you can save power, release memory and improve running speed of applications. To stop an application that is running in the background, open Settings, touch "Apps", touch the name of the application and then "Force stop".
    3. You can stop the LED from blinking when there are missed calls or unread messages. To do this, touch "Display" and uncheck "Pulse notification light".
    4. You can disable the data connection to prevent producing unnecessary network traffic when you don't need to connect to the internet. Open Settings, touch "More…" under WIRELESS & NETWORKS, then "Mobile networks", uncheck the box next to "Data enabled".
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    General

    Can I make a three-way conference call?

    Yes. First, please make sure you have a relevant plan with your mobile phone carrier, which usually includes Call waiting and Three-way calling. After you are in a call, and you have made or accepted a second call, touch "Merge calls" on the screen to join all three of you into a conference call.

    Can I switch between the current caller and the caller on hold?

    Yes. After you are in a call, and you have made or accepted a second call, touch "Swap" on the screen to put the current caller on hold and talk to the other caller.

    How can I set up speed dial?

    Open the dial pad and touch the Menu key at the bottom right of the phone. Choose "Settings" and then "Speed dial". Choose a key and enter the phone number you want to assign to that key.

    How do I adjust the idle time of the phone before it goes into sleep mode?

    Open Settings, touch "Display", then "Sleep" and make a new choice.

    How do I disable the keypad sound and keypad vibration?

    Open Settings, touch "Language & input", touch the icon to the right of "Android keyboard (AOSP)", then uncheck "Sound on keypress" and "Vibrate on keypress".

    How do I disable the auto-rotate function of the screen?

    Open Settings, touch "Display", then uncheck "Auto-rotate screen".

    How do I put the phone into Airplane mode?

    Hold the power key until an option list appears, then choose Airplane mode.

    Can I change the input method/keyboard?

    Yes. Open Settings, scroll down and touch "Language & input", then choose a method under KEYBOARD & INPUT METHODS.

    Can I use voice commands?

    Yes, you can using the Voice search application.

    How do I do voice input (voice typing)?

    In the places where you see a Google search field or where you can edit a message, there is a microphone icon. Just touch the icon.

    Can I do voice dialing with a Bluetooth headset?

    Yes, you can use the Voice Search application speaking through a connected Bluetooth headset instead of the phone's microphone.

    How can I customize the arrangement of icons on the home screen?

    Hold an icon over 2 seconds, then you can drag it to a new place.

    How can I add an app shortcut to the home screen?

    In the Applications screen, touch and hold the icon of the application you want, the home screen appears and then you can drag the icon to where you wish.

    Can I add a contact to my home screen? How?

    Open the contact in "People" (Contacts), touch the Menu key at the bottom right of the phone and choose "Place on home screen".

    How can I make a folder to hold applications on the main screen?

    Press and hold any application icon on the home screen until the word Folder appears at the top left of the screen, then drag it there to create a new folder. You can then add other applications to the folder by dragging them to it.

    How can I set a music file as my message notification ringtone?

    Open Settings and touch "Sound". Scroll down and touch "Default notification". Touch Music at the top of the screen and then you can choose one of your songs to be your message notification ringtone.

    Will the alarm clock work when the phone is switched off?

    Yes, when it is time for the alarm to go off, the phone will turn on and the alarm will sound.

    Is there any limit to the number of browsing windows I can have open at one time?

    Theoretically the Android system supports multiple browsing windows with no limitation. However, opening many at the same time will take up space in system memory which may affect the running speed of other applications.
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    Connectivity

    How can I export photos stored on the SD card to a PC?

    Connect your mobile phone to the PC with a USB cable. Slide down the notification panel and select "Media device (MTP)" in the options list. Now you can see your phone's internal storage and SD card storage on your PC. You can access them as if they were a USB flash drive and export/import your photos. For MAC OS you can go to www.android.com/filetransfer to read the information you need for transferring.

    How can I turn on data so that I can log in to the internet?

    First, please make sure you have data in your plan with your mobile phone carrier. Open Settings, touch "More…" under WIRELESS & NETWORKS, then "Mobile networks", then put a checkmark in the box next to "Data enabled".

    How can I connect to WiFi?

    Open Settings and slide the WiFi button to ON. Next, touch "WiFi" and it will automatically look for available networks. Select the desired wireless network, input the password if needed and touch Connect.

    Will the phone switch to network mode if the WiFi signal disappears?

    Yes, the phone will automatically switch to the mobile network when the WiFi signal is weak or disappears. If are worried about paying for data, you can disable data in Settings so that it won't do data traffic over the mobile network.

    How can I prevent network downloading interruption?

    You can connect to WiFi to prevent downloading interruption with the internet, including keeping it active when the phone goes into sleep mode. To do this, go into Settings and touch Wi-Fi, touch the Menu key at the bottom right of the phone, then "Advanced", "Keep Wi-Fi on during sleep", and "Never" (never sleep).

    How can I share my phone's internet connection with other devices?

    1. To share with a device that has WiFi function, make sure data is enabled on that device. Next, open Settings, touch "More..." under WIRELESS & NETWORKS, touch Tethering & portable hotspot, slide the button next to Wi-Fi hotspot to ON, touch "Wi-Fi hotspot" and then "Configure". Fill out the configuration info and when you are finished, touch "Save" and the phone will broadcast the WiFi network name.
    2. To share with a computer via USB, connect your phone to the computer with a USB data cable. Open Settings, touch "More..." under WIRELESS & NETWORKS, touch "Tethering & portable hotspot", then put a check in the checkbox next to USB tethering.
    3. To share with a computer via Bluetooth, open Settings, touch "More..." under WIRELESS & NETWORKS, touch "Tethering & portable hotspot", then put a check in the checkbox next to "Bluetooth tethering".

    How can I install applications from computer to phone?

    To install applications from a computer to your phone (including MicroSD card) , you can use the following methods:
    1. You can install applications through third party PC software (contact software supplier for more details). After connecting the phone to the computer and the phone is identified by the third party PC software, you can directly install applications through the third party PC software.
    2. Copy the applications that you want to install to the MicroSD card, then open File Manager to find and run the application (.apk file) by tapping on its name.
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    Camera

    Where are the pictures and videos taken with the camera saved?

    Open the File Manager application. Drop down the menu at the top left of the screen and choose the external SD card memory or the internal phone memory. Touch the folder named "DCIM" and then "Camera".

    Can I turn off the sound I hear when taking a picture?

    Yes, in the Camera touch the icon in the upper left corner, scroll down to "Shutter Tones", touch it and then scroll to "Off" and choose it.

    How can I transfer camera pictures from phone memory to the SD card?

    Open the File manager application, drop down the menu at the top of the screen and choose "Internal virtual Sdcard". Touch the folder named "DCIM" and then "Camera". Touch the little menu icon to the right of the name of the picture you want to move, then touch "Move". Drop down the menu again and choose "External Sdcard", go to the desired location where you want to move the picture to and touch "Paste".

    Will the camera adjust to lighting conditions?

    Yes. When White balance is set to Auto, the camera will automatically detect the lighting condition and adjust the brightness.

    Manuals

    ZTE USA Premium Protection Policy(English - PDF - 275KB)

    Download


    ZTE Grand S Quick Start Guide (English - PDF - 1.67MB)

    Download


    Software Updates

    ZTE Grand S SD Card Upgrade Instructions (English - PDF - 785KB)

    Download


    ZTE Grand S SD Card Upgrade Package(ZIP - 514MB)

    Download

    Contact Support

    If you have questions about how to use ZTE mobile devices or your device needs repair services, please contact our services hotline or email for more information.

    Service Hotline: 877-817-1759
    Hotline Hours: Monday-Sunday 8am - 9pm (CST)
    Live Chat
    Email ZTE

    Reviews

    Customer Reviews

    2 Item(s)

    Buen equipo pero... - Review by Jesús
    Product
    Debería actualizar de versión 4.1.2 a una más reciente (Posted on 11/18/2014)
    Buen equipo pero... - Review by Jesús
    Product
    Debería actualizar de versión 4.1.2 a una más reciente (Posted on 11/18/2014)

    2 Item(s)

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