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The ZTE Valet™ is a 3G Android Jelly Bean candy bar with 3.5” capacitive touch screen multi touch and Google browser. Offering Bluetooth, Wi-Fi, and a Qualcomm chipset enough to make your internet high-speed. ZTE Valet™ comes with a 3.0MP camera, an expandable memory including a 4GB MicroSD card. ZTE Valet™ supports GPS, browse the internet, take memorable pictures, send SMS, MMS, IM, and emails. Sold at Wal-Mart stores with no contract and unlimited data.
The ZTE Valet™ is a 3G Android Jelly Bean candy bar with 3.5” capacitive touch screen multi touch and Google browser. Offering Bluetooth, Wi-Fi, and a Qualcomm chipset enough to make your internet high-speed. ZTE Valet™ comes with a 3.0MP camera, an expandable memory including a 4GB MicroSD card. ZTE Valet™ supports GPS, browse the internet, take memorable pictures, send SMS, MMS, IM, and emails. Sold at Wal-Mart stores with no contract and unlimited data.

Specs

  • Type
    Smartphone
  • Form Factor
    Candy Bar
  • Height
    4.65"
  • Width
    2.46"
  • Depth
    0.48"
  • Weight
    4.57 oz
  • Color
    Black and Silver Frame
  • Physical Size
    3.5"
  • Resolution: Width
    320
  • Resolution: Height
    480
  • Technology
    TFT Haptic Touch w/ virtual QWERTY
  • OS
    Android 4.1 (Jelly Bean)
  • Main Resolution
    3.0MP
  • Features
    Zoom
  • Video Capture
    2048 x 1536
  • CPU
    1.0 GHz Qualcomm MSM7625A
  • Capacity
    1500 mAh
  • Talk Time*
    Up to 6 hours
  • Standby Time*
    Up to 15 days
  • Wireless Charging
    No
  • Internal
    4GB ROM, 512MB RAM
  • Expandable
    MicroSD, up to 32GB
  • Frequencies
    CDMA 800/1900
  • Bluetooth
    3.0
  • Wi-Fi
    802.11 b/g/n
  • Mobile Hotspot
    No
  • GPS
    Available
  • USB
    Yes
  • Headset Jack
    3.5mm
  • Audio Format
    MP3, AAC, QCELP, AMR-NB, AMR-WB, EVRC
  • Video Format
    H.263, H.264, MPEG-4
  • Features
    SMS, MMS, IM, Email
  • Hearing Aid Compliance
    M4/T4
  • Text Telephone (TTY) Compatibility
    Yes

Support

Support Overview

Check out the latest support materials here for your device.

Download user manuals, read FAQs, and upgrade your device's software.

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    General

    How can I back up my data?

    You can back up your data with your Google account or you can use third party PC software.

    How can I back up and restore contacts on the phone? How can I add, edit, or delete contacts in a batch?

    Here are two ways: 1. You can sync with your internet Gmail account. Touch the menu key at the lower right of the phone, touch "System settings", then scroll down and touch "Backup & Reset" under PERSONAL. Put a check in the box for "Backup my data". (If you haven't already set up your phone with your Gmail account or you don't already have an account, choose Gmail on the applications screen and follow the prompts.) 2. You can Import/Export between the internal phone memory and the SD card. In People (Contacts), touch the menu key at the bottom right of the phone, touch "Import/export", then choose to export to or import from the SD card.

    How can I share my contacts with another phone?

    In the "People" (Contacts) application, touch the Menu key at the bottom right of the phone, then choose "Multi-Select" from the menu. Select the contact(s) you want to share, touch "Share" and then one of any of the following: "Bluetooth", "Email", "Gmail", or "Messaging".

    How can I install applications onto my phone?

    Since the Android operating system is an open-source operating system, you can directly search for and download compatible applications from the Play Store application.

    How can I install applications onto the SD card?

    There are two ways to install applications to the SD card: 1. First install an application from the Play Store. Its installation directory will be in phone memory. Move the application to the SD card by going to Settings, scroll down and touch "Apps" under DEVICE, touch the newly installed application, then touch "Move to SD card". 2. You can install applications directly to the SD card using third party software. Note 1: Not all applications can be moved to the SD card. Note 2: After it has been moved, there will still be a few program files left in the ROM of the phone. Note 3: Regarding third party PC software, please contact your software supplier for more details.

    How can I install applications from computer to phone?

    To install applications from a computer to your phone (including MicroSD card), you can use the following methods: 1.Copy the application that you want to install to the MicroSD card (.apk format), then open File Manager to find it and run the application by tapping on its name. 2. You can install applications through third party PC software (contact your software supplier for more details). After connecting the phone to the computer and the phone is detected by the PC software, you can directly install the application.

    How can I uninstall an application?

    Open Settings, then scroll down and touch "Apps" under DEVICE. Touch the application that you want to delete, then touch "Uninstall". Please note that the system programs cannot be uninstalled.
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    Sound

    How can I have my music file be my incoming call ringtone or my notification ringtone?

    First copy an MP3 file to the SD card. Locate the file in File Manager, touch the bottom right corner of it to bring up a menu, scroll down and touch "Set audio as", then choose either "Phone ringtone" or "Notification ringtone".

    How can I set a specific ringtone, music file or sound recording for a certain contact in my phone?

    Open the contact in the People (contacts) application, touch "Edit", then scroll down and touch ringtone. You can then choose from the list of ringtones that is displayed or you can touch "MUSIC" or "RECORD" at the top of the screen to display your music files or sound recordings and choose from those.

    How can I quickly quiet an incoming call and enable vibration?

    Press the volume down key down all the way until the phone vibrates and the icon changes. Another way is to press the power key until a pop up menu is displayed and you can choose vibrate or silent mode there.
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    Camera

    Where are the pictures and videos taken with the camera saved?

    Open the File Manager application. Drop down the menu at the top left of the screen and choose the external SD card memory or the internal phone memory. Touch the folder named "DCIM" and then "Camera".

    How can I use the phone as a USB drive? How can I export photos stored on the SD card to a PC?

    1. Connect your phone to your personal computer with a USB data cable. You'll see the driver automatically being installed on the PC. 2. On the phone, select "Media device (MTP)" from the menu that appears. 3. You'll see a menu appear on your computer. If you choose "Open device to view files using Windows Explorer", you'll see "Z665C" displayed in Windows Explorer. Now you can drag and drop files, including pictures, between your PC and the phone using Windows Explorer. For MAC OS you can go to www.android.com/filetransfer to read the information you need for transferring.
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    Battery

    How can I save battery power and maximize standby time?

    You can turn off some things you aren't using that use up power. 1. You can disable the data connection to prevent producing unnecessary network traffic when you don't need to connect to the internet. Open Settings, touch "Mobile networks", then uncheck the box for "Data enabled". 2. You can turn off the automatic synchronization of your email account(s). To do this, open Settings, scroll down to ACCOUNTS and touch the account category. Touch the name of the account whose sync settings you wish to change and then uncheck the appropriate box. 3. You can disable GPS by opening Settings, then scroll down and touch "Location Services" under PERSONAL and uncheck "GPS satellites". 4. You can disable applications which you don't use very frequently, thus saving power, releasing memory and improving the running speed of applications. To stop an application that is running in the background, open Settings, scroll down and touch "Apps" under DEVICE, touch the name of the application and then "Force stop". 5. You can stop the LED from blinking when there are missed calls or unread messages. To do this, in Settings touch "Display" and uncheck "Pulse notification light". 6. You can prevent the browser from displaying pictures. In the browser, touch the menu key at the bottom right of the screen, touch "Settings", then "Bandwidth management", and then uncheck the box next to "Load images".
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    Connectivity

    How can I connect to WiFi?

    Open Settings and slide the WiFi button to ON. Next, touch "WiFi" and it will automatically look for available networks. Select the desired wireless network, input the password if needed and touch Connect.

    Will the phone switch to network mode if the WiFi signal disappears?

    Will the phone switch to network mode if the WiFi signal disappears?

    How can I turn on data so that I can log in to the internet?

    First, please make sure you have data in your plan with your mobile phone carrier. Open Settings, touch "Data usage" under WIRELESS & NETWORKS, then slide the on/off button next to "Mobile data" to ON.

    How can I transfer files to another mobile phone over Bluetooth?

    First, turn on Bluetooth in Settings and pair with the other phone. Next, open the File Manager application and locate the file(s) that you want to transfer. Touch the menu key in the lower right of the phone to pop up a menu, touch Multi-Select, select the file(s), touch Share, then touch Bluetooth and follow the prompts.

    Why is my phone not being detected by other devices even though I have Bluetooth turned on?

    In Settings, touch "Bluetooth" and then make sure there is a checkmark in the checkbox for "Visible to all nearby Bluetooth devices".

    Manuals

    ZTE Valet User Manual (English - PDF - 3.08MB)

    Download



    ZTE Valet User Manual (Spanish - PDF - 2.76MB)

    Download



    ZTE Valet Quick Start Guide (English - PDF - 3.17MB)

    Download



    ZTE Valet Quick Start Guide (Spanish- PDF - 3.25MB)

    Download

    Software Updates

    Heartbleed Guide - English

    Download Tool


    Heartbleed Guide - Spanish

    Download Tool


    Heartbleed Fix Update

    update.zip

    Contact Support

    If you have questions about how to use ZTE mobile devices or your device needs repair services, please contact our services hotline or email for more information.

    Service Hotline: 877-817-1759
    Hotline Hours: Monday-Sunday 8am - 9pm (CST)
    Live Chat
    Email ZTE

    Reviews

    Customer Reviews

    1-10 of 17

    Page:
    1. 1
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    This phone sucks - Review by Stray
    Product
    Constantly locks up. I can make calls but can not hang up because the screen goes blank. Doesn't always open text messages. Runs super slow. I will NEVER buy another ZTE product (Posted on 3/3/2015)
    Screen and Power Problems - Review by David
    Product
    I have had the ZTE Tracphone for about a year.
    As many others have reported, the screen occasionally locks up and only removing the battery will reset. The phone appears to be otherwise functional and will receive calls but cannot answer.
    A second problem is battery will completely discharge overnight even though there was lots of battery life the previous evening.
    These problems appear approx. once per month with no indication of why.
    Apart from this phone is fine although wifi is a bit weak. (Posted on 2/20/2015)
    Very Happy with it - Review by Bobbi
    Product
    I just bought this phone on 1-8-15 and I really like it. This phone is an upgrade from my Motorala W379G dumb phone so I guess one could say I moved from the stone age to the digital age.
    After reading some of the negative reviews I am scratching my head as to why. I have had no problems connecting to my WiFi here at home, I have had no problems with the phone or screen locking up and as far as the OS I like Android 4.1.
    Maybe some of you so load up the phone with apps it can not handle all of them and that causes the phone and or the screen to lock up.
    It is a very good basic smart phone and that is really all this 62 year old girl needs.
    If someone asked me about the phone I would tell them what I think of it and that is it is a good phone and remember this "Nothing is Perfect". (Posted on 1/10/2015)
    Good entry smartphone - Review by Tim
    Product
    I bought this phone during a sale and figured that even though I had hardly heard of ZTE I would give it a go. The phone has held up well as I have used it as a work phone. The Valet is a good starter phone and comes with a good version of Android. The camera is basic, but for surfing the net and checking on your social media accounts its great and simple. To top it off it does really well as a phone too! Overall a good entry level smart phone, well worth a go or for family members who are new-ish to the smartphone realm. (Posted on 11/21/2014)
    this phone is excellent they awsome phone - Review by Patrick
    Product
    this is they good never had anne but few but they good 2 or 3 (Posted on 11/14/2014)
    os verison need update - Review by Patrick
    Product
    i wish the verison of the os was update to 5.0 lillpop android verison (Posted on 11/7/2014)
    the battery is ok but needs in prove meant they good - Review by Patrick
    Product
    the is good but need in prove so and so and i mean its not bad but the battery sloud last longer (Posted on 11/7/2014)
    amsome - Review by Patrick
    Product
    the phone is asome and amzing they cool phone i give it 5 stars (Posted on 11/7/2014)
    This phone has been nothing but trouble. - Review by Joy
    Product
    The screen locks up all of the time and I have to take out the battery to restart it. I just wanted a phone that I could text and call people - I didn't want anything called a "jelly bean candybar". I just wanted a phone - I'm not going to eat the thing! I like that I can go online with it - but when I can't even answer the thing half the time because the little face that should come up doesn't and I can't answer it by touching the button with the little picture of a phone on it - something is wrong! Every time I need to use it I have to look this stuff up online - I wouldn't even give this phone a 1 star rating! But it's forcing me to before I can review it! (Posted on 11/4/2014)
    they good phone - Review by Patrick
    Product
    but the phone need in prove meant (Posted on 10/31/2014)

    1-10 of 17

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