T-Mobile 4G Mobile Hotspot

MF61

Create your own personal hotspot on the go with the T-Mobile MF61 4G Mobile Hotspot—get high-speed Internet on up to five Wi-Fi devices, using a single mobile broadband connection.

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Hotspot Design Type Mobile Broadband
Form Factor Mobile Hotspot
Height 3.93"
Width 2.11"
Depth 0.54"
Weight 2.64 oz
Color Gray
Display Features OLED Screen: indication of signal strength, Roam status, Wi-Fi, battery, WAN Connection mode and status, SPN, etc.
Operating System OS No
Systems Supported Compatibility Windows XP (SP2 and later), Windows Vista (32bit), Windows Vista (64bit), Windows 7, MAC (10.4 later)
Battery Capacity 1500mAh
Use Time About 4 Hours
Standby Time* 100 Hours

*Actual times vary because some features & applications may use more power

Networks Frequencies GSM/GPRS: 1900 MHz;UMTS: Band IV (1700/2100) GSM/EDGE/WCDMA/HSDPA/HSUPA/HSPA+
Data Speed Max. Downlink Speed: 21.6Mb/s, Max. Uplink Speed: 5.76Mb/s
Connectivity Wi-Fi 802.11 b/g
Bluetooth No

Support Overview

Check out the latest support materials here for your device.

Download user manuals, read FAQs, and upgrade your device's software.

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General

How do I find out my Mobile Hotspot phone number?

  1. Connect your computer to your Mobile Hotspot via Wi-Fi and access your T-Mobile Hotspot Admin page.
  2. Click Home, if necessary. The phone number is listed in the Phone field on the lower right of the page.

How to reset to factory default settings

Resetting to factory default settings will reset your Mobile Hotspot to the default SSID and password. The default SSID and password are printed on a label in the battery compartment for your Mobile Hotspot. Two methods: One: 1. Press and hold the WPS and Power keys simultaneously.
  1. Hold for about three seconds or until the display and all LEDs are off.
  2. Release the keys. The Mobile Hotspot will restart automatically and you will see “Resetting” on the display.
Two: Access T-Mobile Hotspot Admin page, Select Settings > Advanced > Restore, click Restore to set all the settings to their factory default values, and then the device will restart automatically.

Which kind of services I can get from T-Mobile?

T-Mobile offers Postpaid Mobile Broadband and No Commitment Mobile Broadband Plans. 1, Postpaid Mobile Broadband Postpaid Mobile Broadband is ideal if you frequently connect to the Internet and transfer data, such as sending and receiving e-mail, downloading pictures, music, videos, and so on. With Postpaid Mobile Broadband, you can: 1) Connect to the T-Mobile® network using T-Mobile Broadband or Wi-Fi. 2) Send and receive text messages. If you are a new T-Mobile® customer and your service has not been activated, please call Customer Care at 1-800-937-8997 and a T-Mobile Activations representative will assist you. After service activation, you can go to the Set Up & Connect section of this guide to learn about network connections. 2, No Commitment Plans No Commitment Mobile Broadband is ideal for those who want the same network performance as Postpaid Mobile Broadband, but do not want to sign up for a long-term contract. With No Commitment Mobile Broadband you can get a Mobile Broadband Pass online when and where you need it for the amount of time and data that you require. With No Commitment Mobile Broadband, you can connect to the T-Mobile network using T-Mobile Broadband. Please go to the No Commitment Mobile Broadband section of this guide for information on how to sign up.

How can I get my Mobile Hotspot’s IMEI?

Access T-Mobile Hotspot Admin page, Select Settings > Advanced > Status, you will see the IMEI number.

How do I get a Mobile Broadband Pass to use a Mobile Hotspot with No Commitment Plans?

You should to sign up for No Commitment Mobile Broadband and get a Mobile Broadband Pass, please follow these steps: Step 1  Make sure your SIM card is in your Mobile Hotspot Make sure that the Subscriber Identity Module (SIM) card is inserted in your Mobile Hotspot. By activating service, you acknowledge that you have read, understand, and agree to be bound by each of T-Mobile’s Terms and Conditions and your Service Agreement. Step 2  Connect to T-Mobile Broadband Connect your Mobile Hotspot to your Wi-Fi enabled computer using the default SSID and password on the label inside your Mobile Hotspot’s battery compartment. NOTE: See t Q03 for more information. Step 3  Activate onwww.t-mobile.com After connecting to your Mobile Hotspot and opening a Web browser, you will see an Activation page. Provide the requested information and click Activate device. Activation will require us to re-establish your connection. Once you receive a text message from T-Mobile that your Mobile Hotspot has been activated (an envelope indicator will appear on your Mobile Hotspot’s display), open a new Web browser window on your computer to continue. Step 4  Register your account Once you have re-established your connection to the T-Mobile Broadband network, open a new Web browser window. You will see the Registration page where you will be asked to register your new account. Click Register when done. Your new account number - Please check your Mobile Hotspot inbox (see the Text Messaging section) for a text message containing your new Mobile Broadband phone number for your Mobile Hotspot. Please write this number down and keep it in a safe place. You will need the phone number when you log into thewww.my.tmobile.comWeb site to purchase a Mobile Broadband Pass. Phone Number: (__ __ __) __ __ __-__ __ Step 5  Purchase a Mobile Broadband Pass After you have registered your account, you will need to purchase a Pass before you can access the Internet. After purchasing a Pass, you can connect to the Internet.

When does the Mobile Hotspot go into Sleep Mode? How can I wake it up?

When you enable the Wi-Fi function and use the battery to supply power to the device, once no user connects to the device within 10 minutes or you press the WPS button, the device will enter the sleep mode, and the LED screen will be turned off. In the sleep mode, the Wi-Fi function will be disabled. Press Power or WPS button to wake up the device, and the LED screen will be turned on. Note: After getting into sleep mode, for considering saving power, device will automatically disconnect with network, if set device as automatic connection, it will automatically connect with network again after wake it up.

My Mobile Hotspot cannot search for SSID, what should I do?

If encounter this problem, advise to restore factory setting by hand (the method of restoring factory setting by hand please refer to Q11).

After my Mobile Hotspot is normally connected, it cannot use realm name to visit web, what should I do?

If encounter this problem, advise to restore factory setting by hand (the method of restoring factory setting by hand please refer to Q11).

Why I can't receive short message under standby status when I use Mobile Hotspot?

Under standby status, Mobile Hotspot will access into saving power mode, and device will automatically disconnect with network in order to save the power, so you can't receive short message during this period. Received short message during this period will be temporary saved in short message server, connect to network again after awoke it, then you will receive the short message within few minutes.

Does it require an internet plan?

T-Mobile offers Postpaid Mobile Broadband and No Commitment Mobile Broadband Plans.

How many Mbps is 4G?

HSPA+: 21.6Mbps.

Can this replace Clearwire?

MF61 is HSPA Modem within T-Mobile Network, so it cannot replace Clearwire (WiMAX network).

Can you roam in Europe with it?

Because our hardware don’t support WCDMA-2100, only support AWS, so can't roam in Europe.

Do you need a router or any additional hardware to use this device?

No. You needn't purchase other devices, use this device can share with 5 clients connected to internet.

The features list a texting capability- how?

Access inbox While in your T-Mobile Hotspot Admin page, click Text Message. Send a message
  1. Connect your computer to your Mobile Hotspot via Wi-Fi and access your T-Mobile Hotspot Admin page.
  2. Click Text Message.
  3. Click Compose Message.
  4. In the Phone Number field, enter the recipient’s phone number.
  5. In the Contents field, enter your message.
  6. Click Send.
T-Mobile offers Postpaid Mobile Broadband and No Commitment Mobile Broadband Plans. If you have one of them, you can use texting function.

Will this device work with AT&T 3G ?

No. Because of locking network, you can only use this device in T-Mobile network.
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Memory

Can the MF61 support a MicroSD card? What the maximum storage of Micro SD card it can support?

It can support a Micro SD card. The maximum size is 32GB.

What is the use of the memory card? When does the memory card get used?

Support the SD card by USB cable, can read or write files by USB cable.
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Battery

The Mobile Hotspot is not charging, what can I do?

Ensure you are using the correct charger. And make sure your power supply is working.

Under Mobile Hotspot powering on, plug charger into it for charging long, that may cause automatic powering off, why?

Under charging long with device powering on, If Mobile Hotspot is overheating, then it will automatically power off, it is a self-protection measure. Q22: Why display screen on panel gets dark (no display) during using Mobile Hotspot? A: During using process, if there isn’t any operation in 2 minutes, Mobile Hotspot will get into saving power mode, then the display screen will get dark ,short press Power key then it can recover to normal mode, and display screen display normally.

When at the meanwhile of powering on and using Mobile Hotspot, use charger (USB Cable) to charge, then it feels like charging slow or cannot charge in.

Advise to do the operation as below under this circumstance:
  1. Advise using adapter to charge for Mobile Hotspot when it needs to be charged with powering on.
  2. Use Mobile Hotspot under strong signal.

I awake Mobile Hotspot from standby status, but sometimes it can’t connect to 4G network. What should I do?

Please power off Mobile Hotspot, and then power on it. Then it will connect to network automatically.

Can you charge it via USB while using it?

Yes. But you'd better to charge when it power off or charge it via charger while using it. It is better for the battery.

Can you use this device while charging?

You can use is in charging, but need power-on. And you'd better not to charge it via USB for a long time while using it. It is worse for the battery.
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Connectivity

How can I get the SSID and Wi-Fi Password of Mobile Hotspot when I use it at the first time

When connecting to your new Mobile Hotspot for the first time, you will need the default SSID and password that are printed on a label in the battery compartment. It is recommended that you change your SSID, Wi-Fi password, and T-Mobile Hotspot Admin password.

How to connect my Wi-Fi enabled computer to my Mobile Hotspot

  1. On your Mobile Hotspot, remove the battery cover and battery.
  2. Write down the default SSID and password that are printed on the label in the battery compartment.
  3. Replace the battery and battery cover and then power on your Mobile Hotspot.
  4. On your computer, open the application you use to connect via Wi-Fi.
  5. Select the default SSID for your Mobile Hotspot.
NOTE: If you do not see your SSID, your Mobile Hotspot may have gone into sleep mode. Quickly press the Power key to wake the display and then press the WPS key broadcast your SSID.
  1. Enter the default password.
  2. Click OK. Your Mobile Hotspot’s Internet connection is now available to your connected computer.

How to access my T-Mobile Hotspot Admin page

  1. Connect your computer to your Mobile Hotspot via Wi-Fi.
  2. On your computer, double-click the T-Mobile Hotspot Admin icon on your desktop or open a browser window and enterhttp://mobile.hotspot/.
  3. Under Password, enter your password.
NOTE: The default password is “admin”.
  1. Click Login.

How to install a Mobile Hotspot Admin Shortcut

If you would like to install a desktop shortcut to your T-Mobile Hotspot Admin page, follow these steps: Install on a computer
  1. Plug the small end of the USB cable into the bottom of the Mobile Hotspot and the large end into a USB port on your Wi-Fi enabled computer.
  2. Power on your Mobile Hotspot.
  3. Your computer recognizes the new hardware and opens a setup wizard. Follow the on-screen instructions to install.
NOTE: If your system does not launch the installation automatically, navigate to My Computer > Mobile Hotspot > AutoRun.exe or double-click the drive exposed on your desktop and double-click AutoRun.exe.
  1. When install is complete, connect your computer to your Mobile Hotspot via Wi-Fi.
  2. Double-click the desktop icon to access your T-Mobile Hotspot Admin page.

How can I connect additional Wi-Fi enabled devices?

On your Wi-Fi enabled device, open the application you use to connect via Wi-Fi and select the SSID for your Mobile Hotspot. Enter the password and connect. After successful login, your Mobile Hotspot’s Internet connection is available to the connected device.

Can I connect to the network by using the USB cable?

You can connect to the network using the USB cable. Mobile Hotspot has three kinds of connecting modes:Wi-Fi Mode,USB Mode and Mix Mode. Mix Mode is u can use one unite terminal for connecting with Mobile Hotspot to visit network via USB cable, and u can use other terminal for connecting with Mobile Hotspot to visit network via Wi-Fi at the same time , i.e. USB and Wi-Fi coexist.

How many stations can be connected to one Mobile Hotspot? How can I change the Max Station Number of Mobile Hotspot?

The Max Station Number of Mobile Hotspot is 5. You can change Max Station Number (1~5) follow these: Access T-Mobile Hotspot Admin page, Select Settings > Wi-Fi Settings > Basic.

I cannot access Wi-Fi using the Mobile Hotspot for the first time, how can I check it?

1, Please check Wi-Fi indicator on LED Indicator Screen, make sure Wi-Fi is active. 2, Ensure you have connected the correct SSID and input the correct password. You can get the default SSID and Password printed on a label in the battery compartment of Mobile Hotspot. 3, If still you cannot connect, please restore Mobile Hotspot to factory settings and try again. Please go to Q11 to see How to reset to factory default settings.

How to use WPS key of the Mobile Hotspot

WPS Access T-Mobile Hotspot Admin page, Select Settings > Wi-Fi Settings > WPS,
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Security

How to change the Administrator Password

  1. Connect your computer to your Mobile Hotspot via Wi-Fi and access your T-Mobile Hotspot Admin page.
  2. Click Settings.
  3. Click Advanced.
  4. Click Management.
  5. In the Current Password field, enter your current administrator password.
  6. In the New Password and Verify Password fields, enter your new administrator password.
  7. Click Apply.

How to change the SSID and Wi-Fi Password

When you access your T-Mobile Hotspot Admin page at the first time, you will see the Change SSID and Password page directly. Or you can follow these steps to change them:
  1. Connect your computer to your Mobile Hotspot via Wi-Fi and access your T-Mobile Hotspot Admin page.
  2. Click Home.
  3. Click Change SSID and Password.
  4. Enter a new SSID and new Password.
  5. Click Apply.
NOTE: This change of the password used to connect other devices to your Mobile Hotspot. This does not change the password used to access your T-Mobile Hotspot Admin page.

In Wi-Fi mode, does the Mobile Hotspot support encryption modes? Which encryption modes are supported by Mobile Hotspot?

Yes. Unless one of the encryption modes is selected, wireless transmissions to and from your wireless network can be easily intercepted and interpreted by unauthorized users. The security modes are described below: OPEN: You can authenticate successfully with a SSID, whether it is valid or empty. SHARED: The WLAN clients who have the same WEP key with wireless gateway can pass the authentication and access the wireless network. WPA-PSK: WPA Pre-Shared Key, Enter the Pre-Shared key as a plain text (ASCII) pass-phrase of at least 8 characters. WPA2-PSK: It is the securer version of WPA with implementation of the 802.11i standard. WPA Algorithm: TKIP, AES or AUTO. Pass phrase: You can input a pass phrase encryption key (8~64 bytes). You can login your T-Mobile Hotspot Admin page, SelectSettings > Wi-Fi Settings > Security to access.

Manuals

T-Mobile 4G Mobile Hotspot Start Guide (English - PDF - 461KB)

Download Start Guide

Software Updates

T-Mobile 4G Mobile Hotspot Firmware Update

Click Here

Contact Support

If you have questions about how to use ZTE mobile devices or your device needs repair services, please contact our services hotline or email for more information.
Service Hotline: 877-817-1759
Hotline Hours: 9:00 am - 9:00 pm (CST)
Live Chat
Email ZTE